Business Details
45 Years
experience
Emergency
services
Expert HVAC & Plumbing Services in Richmond, VA
Since 1981, Universal HVAC Plumbing HVAC Plumbing has been a trusted provider of heating, air conditioning, and plumbing services in Richmond, VA, and surrounding areas. As a family-owned and operated business, we combine over four decades of experience with a commitment to exceptional customer service and technical expertise. Our team of certified professionals holds industry accreditations, including an A+ rating from the Better Business Bureau and membership in the Air Conditioning Contractors of America. We specialize in HVAC installations, repairs, and maintenance, as well as comprehensive plumbing solutions, ensuring client comfort and satisfaction.Backed by a Class A Virginia license and a fleet of fully equipped service trucks, we deliver efficient, reliable service with a focus on long-term relationships. Our preventative maintenance programs and 24/7 emergency response underscore our dedication to exceeding expectations. With a legacy of community involvement, including partnerships with Habitat for Humanity and The Hospital Hospitality House, we strive to serve both our clients and neighborhoods with integrity, transparency, and unmatched expertise.
Services
Furnace Repair
AC Repair
Heat Pumps
Gas Piping
Tankless Water Heaters
Plumbing Services
HVAC Maintenance
Emergency Repairs
Ductless Systems
Senior Discounts
Details
- Year established: 1981
Highlights and features
- Over 40 years of experience in HVAC and plumbing since 1981.
- 24/7 emergency service for urgent heating and cooling needs.
- A+ rating with the Better Business Bureau and industry certifications.
- Family-owned with a focus on personalized, community-driven service.
- Preventative maintenance programs to ensure system efficiency and longevity.
Associations and certifications
- Better Business Bureau
- Air Conditioning Contractors of America (ACCA)
- Network of Enterprising Women
What people say
Reliable emergency service
Professional technicians
Fair pricing
Lifelong trust
Community involvement
Services
HVAC Installation
Universal HVAC Plumbing HVAC Plumbing specializes in installing high-efficiency heating and air conditioning systems, including furnaces, heat pumps, and ductless mini-split systems. We ensure proper sizing and setup for optimal performance and energy savings. With a 10-year parts and labor warranty on new equipment, clients receive long-term value and peace of mind.
Furnace Repair
Our certified technicians diagnose and repair all furnace makes and models, addressing issues like ignition problems, pilot light failure, and thermostat malfunctions. Prompt service ensures winter comfort, with priority given to emergency calls for homes requiring continuous heating.
Plumbing Services
From leaky faucets to tankless water heater installations, our licensed plumbers handle residential and commercial needs. Services include gas line repairs, drain clearing, fixture installations, and emergency plumbing fixes, emphasizing durability and code compliance.
24/7 Emergency Service
Universal HVAC Plumbing HVAC Plumbing offers round-the-clock emergency support for HVAC and plumbing crises, including furnace failures, burst pipes, or AC breakdowns. Our rapid response team prioritizes urgent cases, recognizing critical needs for health and safety.
Maintenance Agreements
Our VIP Club provides biannual HVAC tune-ups, discounts on repairs, and priority service during peak seasons. Regular maintenance extends system lifespan, reduces energy costs, and prevents unexpected failures, ensuring year-round comfort and efficiency.
People
Laura Meade
CEO
Laura Meade founded Universal HVAC Plumbing HVAC Plumbing as a woman-owned business, overcoming challenges through honesty and quality service. Her leadership emphasizes customer satisfaction, fostering a stable, family-oriented company culture over 40 years.
Steffen Meade
President
Steffen Meade, with hands-on experience in installations and repairs, manages daily operations. His technical expertise and commitment to core values ensure prompt, effective service for all client HVAC and plumbing needs.
Chip Barden
Master Plumber
With over 25 years of experience, Chip Barden leads Universal HVAC Plumbing HVAC Plumbings plumbing team. Known for expertise in residential and commercial projects, his work spans leak repairs, fixture installations, and complex piping systems, ensuring precision and client trust.
John D
Lead HVAC Tech
John D oversees HVAC service delivery, managing installations and repairs. His team ensures efficient, code-compliant solutions for heating and cooling systems, reflecting Universal HVAC Plumbing HVAC Plumbings commitment to technical excellence and customer care.
Jacob B
HVAC Tech
Jacob B specializes in HVAC diagnostics and repairs, supporting Universal HVAC Plumbing HVAC Plumbings reputation for reliability. His work includes troubleshooting complex system issues and implementing lasting fixes, aligning with company standards of quality and service.
Questions
Do you offer emergency HVAC or plumbing services?
Yes, we provide 24/7 emergency service for urgent heating, cooling, or plumbing issues, ensuring rapid response to critical situations.
What areas do you serve?
We proudly serve Richmond, VA, and surrounding counties including Chesterfield, Henrico, Powhatan, Goochland, and Hanover.
How long have you been in business?
Universal HVAC Plumbing HVAC Plumbing HVAC Plumbing has served the community since 1981, with over 40 years of experience in HVAC and plumbing services.
Do you offer financing options?
Yes, financing is available to qualified applicants for HVAC and plumbing projects, ensuring accessible solutions for all clients.
What HVAC services do you provide?
We offer installations, repairs, and maintenance for furnaces, heat pumps, AC units, ductless systems, and seasonal tune-ups.
Do you have discounts for specific groups?
We provide a 10% discount for seniors, military personnel, and first responders on all services.
Reviews (4)
Chris Kain
Nov 29, 2021
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Chip and his helper did a great job replacing a wax ring and valve. Will be using them for more plumbing needs.
Robin Gordon
May 12, 2021
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If you only want your unit put in and not serviced thereafter this company is ok. However if you want your unit serviced this is not the company for you. I called in the winter for a service call. They made me wait two weeks. I asked to schedule maintenance contracts and they said to wait for a post card in the spring. I never got a post card. So I called on April 21 to ask if they could do a maintenance and was told they were completely booked the first three weeks in May and could not help me. I asked about July and Kim told me "I don't like your tone and we can't help you". I guess they are busy and don't care of keeping customers.
Jonathan Murray
Apr 17, 2021
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Decided to get a 2nd opinion on an issue on my old HVAC system prior to pulling the trigger on full replacement. Best decision I've made in a long time. These guys very quickly and practically identified the problem and got me back and running saving me the expense of replacement for another day. Will definitely call back when I do need replacement.
Justin Walker
Nov 25, 2020
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I just wanted to give a shout out to these guys. We got a new system from them in May of 2019. It's unique, I had some special requirements, and they gave us a great job at a great price. We ended up having one relatively minor issue over the last few weeks, mostly due to the unique nature of this system. We're out of the official warranty period, and they came back out without any questions at all and helped us through it. With this kind of money, it's really nice to be able to trust someone to care about doing good work. Highly recommend if you need HVAC work done.
