Business Details
24 Years
experience
Emergency
services
Emergency Water Damage & Restoration Services in Chandler, AZ
J & M is a licensed total solution remediation contractor dedicated to providing comprehensive restoration services. With over 23 years of experience, we specialize in water damage restoration, carpet and tile care, and air duct cleaning, utilizing state-of-the-art equipment including thermal imaging technology to identify hidden issues. Our IICRC-certified technicians work directly with insurance companies, property warranty providers, and homeowners to ensure seamless service, guaranteeing satisfaction and timely, budget-conscious solutions. We serve residential and commercial clients across Maricopa County and throughout Arizona, maintaining a strong commitment to quality, reliability, and customer communication.
Services
Water Damage Restoration
Carpet Cleaning
Air Duct Cleaning
Mold Remediation
Document Restoration
Details
- Year established: 2002
Highlights and features
- Over 23 years of experience in water damage and restoration services
- IICRC-certified technicians with state-of-the-art equipment
- 24/7 emergency response with same-day service
- Direct collaboration with insurance companies and warranty providers
- Thermal imaging technology for precise problem detection
Associations and certifications
- IICRC
- BBB
- NADCA
What people say
Super great job
Phenomenal job
Saved my hardwood floors
Miraculous carpet cleaning
Excellent service
Services
Water Damage Restoration
J & M offers immediate 24/7 water damage restoration services, utilizing professional-grade pumps, air movers, and dehumidifiers to extract water and dry properties efficiently. Our certified technicians assess safety risks, detect hidden moisture with thermal imaging, and restore properties to pre-damage condition. We handle mold remediation, structural repairs, and insurance coordination, prioritizing rapid response to minimize long-term damage and health hazards.
Carpet Cleaning
We provide truck-mounted hot water extraction for deep carpet cleaning, removing allergens, bacteria, and stubborn stains. Our process includes pre-treatment, agitation, hot water extraction, and application of protectors to extend carpet lifespan. We service residential and commercial properties, addressing pet stains, odor elimination, and post-disaster cleanup while ensuring fast drying times and improved indoor air quality.
Air Duct Cleaning
Our NADCA-certified team cleans entire duct systems, including vents, grilles, and internal components, using HEPA-filtered equipment to remove dust, mold, and allergens. This improves HVAC efficiency, reduces energy costs, and enhances indoor air quality. We also handle odor removal, pest infestations, and post-construction debris, ensuring systems meet industry standards for cleanliness and performance.
Mold Remediation
Mold remediation is a critical part of our water damage services, addressing mold growth within 24-48 hours of water intrusion. We use EPA-approved sanitizers and containment strategies to eliminate mold from walls, floors, and ceilings, preventing health risks and structural damage while ensuring safe, long-term solutions.
Document Restoration
We specialize in salvaging water-damaged documents through freeze-drying and dehumidification techniques. Our team assesses salvageability, prioritizes critical materials, and restores documents to readable condition, minimizing loss for businesses and homeowners affected by floods or leaks.
Questions
Do you offer 24/7 emergency water damage services?
Yes, J & M provides 24/7 emergency water damage restoration with technicians available within an hour of your call across Phoenix and surrounding areas.
How does the water damage restoration process work?
Our process includes same-day response, moisture detection with thermal imaging, water extraction, drying with industrial equipment, mold remediation, and structural repairs to restore properties to pre-damage condition.
Can you help with insurance claims?
Yes, we work directly with insurance companies to handle claims, documentation, and repairs, ensuring seamless service and minimized out-of-pocket costs for clients.
What certifications do your technicians hold?
Our team includes IICRC-certified water damage specialists and NADCA-certified air duct cleaning professionals, ensuring industry-standard expertise and compliance.
Do you clean air ducts in residential and commercial properties?
Yes, we service both residential and commercial HVAC systems, using HEPA vacuums and EPA-approved sanitizers to remove contaminants and improve air quality.
How often should carpets be professionally cleaned?
We recommend professional carpet cleaning every 6-12 months, depending on foot traffic, pets, and environmental factors like Arizona's desert dust.
Reviews (15)
Mhl
Jan 22, 2022
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What a great company to deal with! From the upbeat office staff to the friendly service professionals. Good value, superior cleaning technology, informative professionals. You're crazy if you use anyone else to scrub your AC system clean. Service: HVAC duct & vent cleaning
Ryan P.
Aug 18, 2021
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I just have to tell you that those gentlemen from J&M were wonderful & very professional. They told me it would only take an hour; it took 2 1/2. The vents/registers/ductwork were so atrocious & they were meticulous about post clean up as they knew how OCD I/we are. Not many companies get compliments; only complaints Great job Liz!
J. York
Feb 28, 2021
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Liz and her team are first rate all the way! After being recommend to J&M it was easy to see why, I had my call returned right away, and I was informed of the entire process explaining why their service and particularly why and how the equipment is used and why its superior to other duct clean methods used by other companies. I was scheduled for a service with in the week! When cleaning day arrived, I received a call from the crew that they were on their way, they arrived on time, infact 10 min early of scheduled appointment.
Once the crew arrived they were through in explaining the process and took the precautions necessary to protect my carpet and walls from coming in contact with the extensive equipment used to get at each air duct. They went to work right away cleaning my ducts, riding the system of years of dust and pollution. I will use them again! Amazing how easily I can tell the difference that the air in my home is now clean! A+++
Once the crew arrived they were through in explaining the process and took the precautions necessary to protect my carpet and walls from coming in contact with the extensive equipment used to get at each air duct. They went to work right away cleaning my ducts, riding the system of years of dust and pollution. I will use them again! Amazing how easily I can tell the difference that the air in my home is now clean! A+++
Melissa Todd
Feb 21, 2021
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Great service, polite and efficient technicians, and reasonably priced for air duct cleaning. I highly recommend them!
Steve Tutnick
Mar 01, 2020
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Roy and Ivan were great; they provided great service and very professional! I will use J & M again and will refer others to them. Thank you J & M Inc.
Ashlee R.
Oct 10, 2019
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We had some water damage in our master bathroom and J&M was great getting the area safe and dry for the next step in the repair process. They were professional, courteous and on time! We really appreciate their work ethic and flexibility with our schedules.
Hayden Boyett
Apr 23, 2019
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For fair prices and great work - call this company J & M. My family has been working with this organization for over 20 years. We recently had to clean up mold and water (this company's specialty). They are great communicators involving complex situations of personality and craftsmanship. They are honest and they really care about their work.
Dylan Moran
Oct 29, 2017
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I had my air ducts cleaned last month and was very impressed with J&M. Employees were friendly and knowledgeable and the equipment was impressive. I can truly tell the difference in the air quality in my home. I would recommend J&M to anyone!
Mackenzie Saunders
May 11, 2017
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J&M is beyond helpful and the customer service is excellent. Anyone who uses J&M is guaranteed a great and easy experience. Liz in the office is so helpful!
Susie Graham
Nov 23, 2016
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My experience was above and beyond my expectations! I had my carpets and air ducts cleaned by JandM last month. The technicians were prompt, knowledgeable and professional. My family can breathe so much better it's even helped with my son's asthma so we all sleep better too! Liz in the office was amazing and kind she handled everything! I would definitely recommend JandM to family, friends and everyone!
Dan A.
Jun 05, 2016
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Had my air ducts cleaned on 5/27/2016 by Roy and Drake. They were prompt, knowledgable and professional. It's surprising the lack of quality duct cleaning companies in the valley. I actually called J&M on short notice after a previous company flaked two days prior and I already took off work. Liz in the front office is awesome, the whole teams seems very skilled and helpful. I highly recommend, and will keep in mind they help with emergency services too.
Dale V.
May 22, 2016
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May 2016: We were the unfortunate victims of an un-detected water leak in the shared wall between our kitchen and master bedroom. After discovering obvious water damage to our kitchen and bedroom, we called our insurance carrier, and we were referred to J&M for remediation. I could not be happier with the quick-turn response, the quality of our response team, a complete attention to detail, and the result of the remediation. Roy and Jamerson - our response team, had such a great attitude, and greatly assisted with converting a crappy situation into a positive experience.
Jake Moran
Mar 13, 2016
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I suffered from allergies throughout year so I decided to call J&M and get my air ducts cleaned. Wow what a difference it made breathing clean air. Very courteous and professional staff! Would Recommend J&M to anyone!
B. H.
Jul 24, 2015
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J&M has cleaned our carpet for about 15 years. They've been with us through two houses and even helped us with water damage and restoration. Liz in the office is a doll and a customer service goddess. She knows me and our family well. I have no idea how she remembers the details she does. I trust the technicians in my home alone. They are honest, on-time and do great work. We thought the carpet in our new home would need to be replaced before we moved in, but after J&M worked on it, it looked new again. Love J&M!
Bill J.
Jun 24, 2015
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I am very happy with the results. I was ready to buy new carpet due to a bad stain but Ray managed to get it clean and save me a bunch of cash. Thanks J&M!