Business Details
37 Years
experience
Emergency
services
Your Trusted HVAC Partner in Puyallup, WA
Sound Heating & Air Conditioning Heating & Air Conditioning has been a trusted provider of HVAC and electrical services in Northwest Washington since 1989. Our team of certified professionals brings decades of combined experience to every project, specializing in heating, cooling, and electrical solutions tailored to residential and commercial needs. We prioritize cutting-edge technology and energy-efficient systems, ensuring optimal performance and sustainability. As a fully licensed, bonded, and insured company, we stand behind our work with industry-leading warranties and guarantees. Our commitment to quality craftsmanship and customer satisfaction has earned us a reputation as a local leader in home comfort solutions. We serve Puyallup, Tacoma, and surrounding areas with 24/7 emergency services, ensuring prompt response and reliable support whenever needed.Our partnership with Carrier, a leader in HVAC innovation, allows us to offer high-performance products designed for durability and long-term value. We emphasize transparency, ethical practices, and personalized service, ensuring clients receive tailored solutions that meet their unique needs. Our teams expertise spans installation, repair, and maintenance of HVAC systems, electrical work, and indoor air quality improvements. With over 36 years of experience, we continue to build lasting relationships by delivering consistent, top-tier service that prioritizes client comfort and peace of mind.
Services
HVAC Installation
AC Repair
Electrical Services
Furnace Maintenance
Generator Installation
Air Purifiers
Boiler Repair
Ductless Systems
Humidifier Services
UV Germicidal Lights
Details
- Year established: 1989
Highlights and features
- We offer 36 years of local HVAC expertise in Northwest Washington.
- Our team provides 24/7 emergency services for urgent heating and cooling needs.
- We install high-quality Carrier HVAC systems designed for energy efficiency and durability.
- We prioritize customer satisfaction with industry-leading warranties and guarantees.
- Our licensed, bonded, and insured team ensures safe, professional service every time.
What people say
Efficient and timely
Outstanding work
Professional and knowledgeable
Prompt emergency response
No hidden fees
Services
HVAC Installation
We specialize in expert HVAC installation for residential and commercial properties. Our technicians ensure precise sizing and integration of high-efficiency systems, including furnaces, heat pumps, and air conditioners. By using advanced technology and Carrier-certified products, we deliver long-lasting solutions that optimize energy savings and indoor comfort. Professional installation guarantees peak performance and reduced utility costs.
AC Repair
Our AC repair services address urgent cooling system failures with rapid response times. Technicians diagnose issues like refrigerant leaks, compressor malfunctions, and airflow problems to restore functionality. We service all makes and models, ensuring reliable summer cooling. Preventative maintenance reduces future breakdowns and extends equipment lifespan.
Electrical Services
We provide comprehensive electrical services including panel upgrades, generator installation, and circuit repairs. Our licensed electricians ensure safe, code-compliant work for residential and commercial clients. From emergency power restoration to energy-efficient lighting solutions, we enhance electrical system reliability and safety.
Furnace Maintenance
Regular furnace maintenance prevents winter breakdowns and improves efficiency. Our technicians inspect burners, heat exchangers, and thermostats while cleaning critical components. Annual tune-ups extend equipment life, reduce energy consumption, and maintain manufacturer warranties for residential and commercial heating systems.
Generator Installation
We install whole-home standby generators that automatically activate during power outages. Our experts size systems to meet essential electrical needs, ensuring uninterrupted operation of heating, cooling, and refrigeration. Professional installation includes transfer switches and safety compliance for reliable emergency power solutions.
Questions
What HVAC services do you offer in Puyallup?
We provide full-service HVAC solutions including installation, repair, and maintenance for heating, cooling, and air quality systems in residential and commercial properties.
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency services for urgent heating and cooling issues with same-day response available.
Are your technicians certified?
All our HVAC technicians are NATE-certified with extensive training in Carrier and other major brand systems.
Can you install energy-efficient HVAC systems?
We specialize in high-efficiency HVAC installations that reduce energy consumption while maintaining optimal indoor comfort.
Do you offer financing options?
Yes, we provide financing through Salal Credit Union for qualifying HVAC and electrical projects.
What areas do you service?
We serve Puyallup, Tacoma, Auburn, Federal Way, Kent, and all surrounding communities in Northwest Washington.
Reviews (7)
Ron T.
Dec 23, 2021
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Our natural gas furnace and heat pump started working intermittently recently. I called Sound Heating & AC who sent a service rep out that afternoon. The problem was determined to be a faulty thermostat and a new one was installed. Mitch, the service rep was great to work with. He was able to help us get the correct thermostat installed and set up. He patiently explained the best settings and times for our sleep and away times and programmed the unit while I observed.
I will definitely use this business for regular servicing and repairs In the future. We love the new upgraded thermostat that cools and heats the house more evenly than the old one ever did! thank you Sound Heating & AC for your great customer service.
I will definitely use this business for regular servicing and repairs In the future. We love the new upgraded thermostat that cools and heats the house more evenly than the old one ever did! thank you Sound Heating & AC for your great customer service.
Dennis Folk
Jun 12, 2021
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We were looking to upgrade our hot water heating system from a tanked system to the new tankless system. I called around, and finally decided to use Sound Heating & Air as the company we wanted to use. They were very professional, and took the time to explain the entire process. When the technicians arrived they were very polite, and explained how the installation process would happen. After they removed our old tanked hot water heater the technician pointed out how our old system had a very slow leak that I never noticed that actually rusted out the top of my old tank.
So it was the right choice to switch out the system. From start to finish they took just over 3 hours. Took the time to ensure they cleaned up after themselves, and properly tested to system to ensure it worked correctly. Finally the technician provided detailed instructions how to register for the manufactures warranty. We are very pleased with the quality of service, and the total professionalism they provided us. We would highly recommend them for all your heating, AC, or hot water needs.
So it was the right choice to switch out the system. From start to finish they took just over 3 hours. Took the time to ensure they cleaned up after themselves, and properly tested to system to ensure it worked correctly. Finally the technician provided detailed instructions how to register for the manufactures warranty. We are very pleased with the quality of service, and the total professionalism they provided us. We would highly recommend them for all your heating, AC, or hot water needs.
Sentinel Office
Jun 12, 2021
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I just want to take a moment to express my gratitude to this company. We've had to have them out on two separate instances - mind you it was nothing Sound Heating did to have the problems for either call out. Tyler is an amazing technician, he was super responsive to our urgent call out and turned up first thing in the morning and fixed the issue (due to my user error). As a courtesy he also switched out our filters in the home while he was out. Our AC unit is now working again! Thank you so much! I highly recommend them!
Sean O.
Dec 17, 2020
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Weeks prior to the heatwave that hit the PNW we had signed an agreement with Sound Heating & Air Conditioning to add two A/C units to our home. The professionalism & courtesy showcased by Tammy went above and beyond our highest expectations! The day of the install happened to coincide with the highest temperature day of the heatwave and the install had to be canceled for the safety of everyone involved. Kevin McHenry himself called to apologize for the need to delay the install and promised to finish the job as soon as possible.
True to his word, Sound Heating and Air Conditioning sent two teams and the next day and turned two days of work into just a few short hours. Aaron and all of the guys did a phenomenal job! We couldn't be happier with the quality, cleanliness, and professionalism showcased by all involved and don't hesitate to offer our recommendation.
True to his word, Sound Heating and Air Conditioning sent two teams and the next day and turned two days of work into just a few short hours. Aaron and all of the guys did a phenomenal job! We couldn't be happier with the quality, cleanliness, and professionalism showcased by all involved and don't hesitate to offer our recommendation.
Amanda Fehrenbach
Nov 26, 2020
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Rude people at the company. I'm an upset customer, and they blamed my husband for their mistake. Don't use this company. AVOID THEM! Their tech cut my hose from my washer to the wall, and then blamed my husband for my washer leaking because of poor maintenance. It never leaked before, until they came and messed with it in order to fix our AC unit. Also, my husband never pulled out that hose, as the washer was just fine the day before they came to fix our AC issue. I don't appreciate their customer service rep being completely rude, and accusatory towards us. They don't even deserve the one star. If anyone knows a better company? Please let me know!
Jill E.
Oct 12, 2020
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The experience was great from start to finish. They were recommended by the foreman at the new subdivision we moved into. Tammy came out and looked at the spot and wiring for the heat pump and gave me a quote which was absolutely fair. The guys showed up on time as promised all wearing masks. They were respectful when in the house doing the work and finished quickly. One of them took the time to give us an education on using the new thermostat for the heat pump. In reading the negative reviews it was like we were dealing with different companies. I wouldn't hesitate to recommend this company
Kristen Newton
Oct 04, 2020
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Sound Heating and Air Conditioning has serviced our furnace on 2 separate occasions since we moved to the area a few years ago. Both experiences were very good. They got us an appointment quickly that worked with our schedule, they were courteous and on time, and at our most recent appointment, the technician wore a mask and was careful to practice social distancing. Their work was also quick and efficient. We will continue to use them in the future.
