Business Details
48 Years
experience
Emergency
services
Reliable HVAC Services in Durham, NC
Since 1978, CWJ Heating & Air Conditioning has served the greater Durham area with high-quality HVAC solutions. Our team of skilled, hourly-paid technicians prioritizes honest assessments over commission-driven sales, ensuring clients receive precise installations and repairs using industry-leading parts. As a family-owned business, we emphasize personalized service, with NATE-certified experts and knowledgeable sales staff familiar with local building codes.By focusing on customer needs and leveraging over 45 years of combined experience, we design systems that balance efficiency, cost savings, and comfort. Our commitment to excellence extends to maintenance plans and emergency services, available 24/7 to address urgent needs. With positive customer feedback spanning decades, we maintain a reputation for reliability, transparency, and technical expertise.
Services
Air Conditioning
Heating
Indoor Air Quality
HVAC Maintenance
Emergency Repair
Details
- Year established: 1978
Highlights and features
- Family-owned business serving Durham since 1978
- NATE-certified technicians ensure technical excellence
- Hourly-paid team provides honest, non-commissioned assessments
- Emergency services available 24/7 with transparent pricing
- Maintenance plans maximize system longevity and efficiency
Associations and certifications
- North American Technician Excellence (NATE)
What people say
Prompt, patient service
Cost-effective solutions
Same-day appointments
Professional technicians
Long-term reliability
Services
Air Conditioning Installation
Our NATE-certified technicians install modern air conditioning systems tailored to your home's specific cooling requirements. We offer energy-efficient models with proper sizing calculations to maximize comfort and minimize energy consumption while ensuring code compliance across Durham County.
Heating Repair
Emergency heating repairs address sudden furnace failures using diagnostic tools to identify issues with ignition systems, heat exchangers, or thermostats. Our technicians carry common replacement parts for same-visit repairs during Durham's cold seasons.
HVAC Maintenance
Biannual maintenance plans include comprehensive inspections, lubrication of moving parts, and efficiency testing for both heating and cooling systems. These tune-ups help prevent unexpected breakdowns and extend equipment lifespan while maintaining manufacturer warranties.
Indoor Air Quality
We improve indoor air quality through advanced filtration systems, humidity control solutions, and ventilation assessments. Our recommendations address specific concerns like allergens, mold spores, or volatile organic compounds in residential environments.
Emergency Repair
Our emergency repair team responds to urgent HVAC failures at any hour, with technicians equipped to handle critical issues causing extreme temperature imbalances. Weekend service charges are clearly communicated before dispatch to Durham residential clients.
People
Brad
Service Technician
Experienced HVAC technician known for prompt weekend response and patient customer education during emergency repairs.
Daniel
Installation Expert
Courteous technician praised for same-day service completion and transparent pricing explanations for HVAC repairs.
Rod
Emergency Services Coordinator
Team lead responsible for rapid response to urgent HVAC failures while ensuring clear communication about service options.
Questions
Do you offer emergency HVAC services outside regular hours?
Yes, our technicians provide 24/7 emergency HVAC repair services for urgent heating and cooling failures.
Are your technicians certified for HVAC system installations?
All senior technicians hold North American Technician Excellence (NATE) certification for professional HVAC installations.
What areas do you serve for residential HVAC work?
We primarily serve Durham County residents for all heating, ventilation, and air conditioning needs.
Do you provide maintenance plans for HVAC systems?
Yes, we offer biannual maintenance agreements to ensure optimal system performance throughout the year.
How does your pricing compare with other HVAC companies?
Our competitive pricing includes transparent weekend rates and includes one hour of labor in service charges.
Can you service older HVAC systems installed by other companies?
Our technicians maintain and repair systems regardless of original installation provider, with complete service records maintained.
Reviews (4)
David Miller
Aug 10, 2022
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Unfortunately my heat pump expired this winter. Fortunately, I called CWJ to replace it. They came out with snow on the ground and got the job done in one day. I could not have been happier with their staff. The salesman, office staff and most of all the crew were great to work with. I would highly recommend CWJ Heating and Air!
Craig R.
May 18, 2022
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Arrived on time and completed service of unit This is the company that installed the unit 2 years ago when i purchased my townhouse, which has operated without issues. I have found the personnel very knowledgeable and friendly. Highly recommend. Craig
Chasity Holt
Sep 22, 2021
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I called early one morning and they were able to get to my house the same day. Daniel was great and took care of everything we needed. The price is really good for what you get. Would definitely recommend for any HVAC services.
Donna B.
Apr 08, 2021
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I could write a book about everything that went wrong when they came to fix my heater. We had been using them fir 20 and I was shocked by the work done, the shoddy and mysterious billing and how rudely the owner was when addressing these problems. Never again!
