Contact Sign In Add Your Business
Yellow Dot Heating & Air Conditioning Yellow Dot Heating & Air Conditioning
Call Now
Website
Call
Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Trusted HVAC, Plumbing & Electrical Services in Raleigh, NC
At Yellow Dot Heating & Air Conditioning, our commitment to excellence in HVAC, plumbing, and electrical services has defined our reputation since 2002. As a trusted local provider in Raleigh, NC, we prioritize customer satisfaction with 24/7 emergency services and a 100% satisfaction guarantee across all projects. Our team delivers comprehensive solutions for residential and commercial clients, combining technical expertise with personalized service to address heating, cooling, plumbing, and electrical needs. Backed by decades of experience, we specialize in system installations, maintenance, and repairs while offering energy-efficient upgrades tailored to Wake County's climate.

Our dedication to transparency includes free estimates, no hidden fees, and financing options through Service Finance Company. With a focus on community, we provide a Senior Special discount for qualifying customers. By maintaining state-of-the-art tools and certifications in HVAC (#32872), plumbing (#33985), and electrical (#32690) licensing, we ensure every service call meets rigorous industry standards. This unwavering commitment to quality and customer-centric values has made us a leader in home comfort solutions for Raleigh and surrounding areas.
Services
AC Repair Furnace Installation Air Quality Plumbing Services Electrical Repairs Tankless Water Heaters Whole Home Repiping Generator Installation Drain Cleaning HVAC Maintenance
Details
  • Year established: 2002
Highlights and features
  • 24/7 emergency services available for urgent HVAC needs
  • Licensed in HVAC (#32872), plumbing (#33985), and electrical (#32690)
  • 100% satisfaction guarantee on all projects since 2002
  • Senior Special discount for qualifying customers
  • Free estimates for all plumbing and electrical work
What people say
Quick response Knowledgeable technicians Professional service Same-day solutions Clear communication
Website
Services
AC Repair
Our certified technicians provide rapid AC repair services for all system makes and models. With same-day appointments and emergency support, we restore cooling efficiency through precision diagnostics and manufacturer-approved replacement parts. Our team handles refrigerant leaks, compressor failures, and electrical issues while offering maintenance plans to prevent future breakdowns.
Furnace Installation
We specialize in furnace installations for gas, electric, and oil-based systems with expert guidance on efficiency ratings and capacity requirements. Our technicians ensure proper venting, gas line connections, and thermostat integration while explaining energy-saving features that reduce annual utility costs by up to 30%.
Air Quality
Our air purification services combine HEPA filtration, UV sanitization, and whole-house ventilation systems to combat allergens and pollutants. By conducting air quality assessments and recommending humidity control solutions, we create healthier living environments while improving HVAC system longevity.
Plumbing Services
From slab leak detection to hydro jetting and water heater replacements, our plumbing division addresses urgent issues and long-term infrastructure needs. We offer trenchless pipe repair options and emergency services for burst pipes, with transparent pricing and durable material replacements.
Electrical Repairs
Licensed electricians handle panel upgrades, circuit breaker replacements, and whole-home surge protection installation. We troubleshoot electrical faults causing outages or fire hazards while providing energy audit services to identify outdated wiring and recommend LED lighting conversions for efficiency.
Questions
Do you offer financing options for HVAC replacements?
Yes, we partner with Service Finance Company to provide no-interest and low-payment financing plans for qualifying customers.
What areas do you service?
We serve Raleigh and surrounding Wake County communities including Durham, Cary, Apex, and Wake Forest.
Are emergency services available after hours?
Our 24/7 emergency team responds to HVAC, plumbing, and electrical crises at any time.
How can I improve indoor air quality?
We recommend HEPA filtration systems, UV air sanitizers, and regular duct cleaning services for allergy relief.
Do you provide free estimates?
Yes, we offer no-obligation estimates for all HVAC, plumbing, and electrical projects.
What senior discounts are available?
Qualifying seniors receive 10% off repairs with valid proof of age or AARP membership.
Reviews (24)
Steely Dan
Jun 20, 2022 Report
I had a really interesting experience with the technician who came to our house to look at our AC that wasn't working. His first diagnostic required a broken part and a several thousand dollar repair. He said he wasn't able to do it that day but could have the company schedule it later in the week. I didn't understand the issue but worried about the rising temperatures told him to go forward. He attempted to sell me a regular service plan but I didn't purchase, gave him a tip and said thank you.

About 30 minutes later I went outside and found he was still on my property going through my external unit. He said he thought he could fix it that day for a few hundred dollars. I still didn't understand what the issue was, what changed, or the fix, but expressed gratitude if he was able to do which he was. So far my AC continues to work well and will follow up here if that's not the case. I don't think he was trying to cheat me, but if there was a better way to understand the issue(s) and what he did to fix it I would be much less suspicious.
Cynthia Liston
Jun 01, 2022 Report
We have used Yellow Dot twice in the last few years. First to replace an HVAC unit and then to replace a gas water heater. Both times all the people arranging the services and the technicians installing the units were timely, professional and the quality of the work was high. In particular, the plumber installing the water heater stayed until 7:00 on a Friday to finish an emergency installation (our old water heater had started leaking) so that we would have hot water over the weekend.
Risden Powell
Apr 04, 2022 Report
This is my second time using this service and this is the second time I have came away impressed with the quality of service provided. David Ray was my technician both times and his professionalism and quality of work are both top notch. Not only was he able to diagnose and fix my issue quickly, he also provided insight on why and what he would be doing to fix the issue. I trust David's insight and will not be looking anywhere else for other services as well. Thank you once again!
Jeffrey Kaszak
Mar 19, 2022 Report
Yellow Dot came with the house we built here in Apex. I thought about shopping around for other companies but who knows our house better? No one! Friends gave us names of the companies they used but we said that we are very very happy with Yellow Dot. They're professional, thorough and on time! They will often check our system while they're here to make sure our units are doing well, not to mention giving us tips to keep our system running "cool"! Kevin came out yesterday fixed a small problem and gave me a quick education on why what happened happened. We are very confident that we're in great hands! Oh yeah, the friends who loved their HVAC companies now use Yellow Dot too! Go figure! Now we're ready for summer! Thanks Guys/Gals! Jeff K.
Rena Hunt
Mar 05, 2022 Report
Recently, I had a Spring Cooling Maintenance Service Appointment and all the techs, A/C, Plumber/ and the Electrician provided prompt, friendly and professional service. I really appreciated the courtesy call before each tech arrived, and the end of service chat. I am so happy with my decision to have preventative service.
Jonathan Updike
Mar 04, 2022 Report
I called to confirm my appointment since I had scheduled months earlier and hadn't heard anything since. Technician arrived several hours late without any notice. He was pleasant during the appointment. Both thermostats were left on the cool setting after the service appointment despite it being winter. I caught it a couple hours later after noticing the chill.
Guiping Tao
Feb 13, 2022 Report
They said to call me 1 hour earlier when scheduling window so that i can be here. but they didn't call me and said the phone number was wrong. the technician went and tenant open the door. they replaced something not related to the problem without consulting me first and charged almost double price. After seeing Brian's reply, I called him at the number he left and discussed the complaint with him. Brian investigated the issue by listening the phone recording and talked to related persons and confirmed the issue on their side and So he then offered me to only charged the fee for fixing the leak and diagnostic fee and then he credited the remaining balance back to me.

I am happy now as it is now reasonable and really appreciated Brian took customer complaint seriously and fixed the issue promptly. Mistake/error does happens sometime, taking customer complaint seriously and fixing the issue like Brian did really help build customers trust relationship and grow the business.
Brian Ring
Jan 08, 2022 Report
Excellent job "all around". Josue was right on time for the estimate and quoted a reasonable price for replacement of our aged and non-functional gas hot water heater. Equipment drop-off was punctual as well. Josue did an excellent job, took the old water heater with him, and left the area clean. I'm very happy with the new water heater and the quality of Josue's work!
Skippy'S. Channel
Nov 10, 2021 Report
After 3 quotes from different HVAC Companies we decided to go with Yellow Dot Heating and Air Condition. The process from quote to installation had its bumps that were overcame with agreement between all properties. Working with Jeanette and Nelson was a pleasure and they even price matched another HVAC service provider to keep the business local. Installation took 2 1/2 days with 2 technicians. Pleased with install, but we need to make the pad look better than how the HVAC technicians left it.
Stacy Kendrix-Scholl
Aug 17, 2021 Report
I called and they were able to come out the same day. Bruno came to my house and was able to fix the leak promptly and efficiently! He was such a great person to work with!
Eloy C.
Jul 30, 2021 Report
Our AC's have out recently and was able to schedule YDot the next day. They confirmed a capacitor had gone out, replaced and we cooled down immediately.
Michael R.
Jan 26, 2021 Report
Electrician came out for second visit as we had same problem as before. Literally took him 15 minutes to figure that out and fix it. As it was associated with the work done previous there was no charge. He's great because he did try price gouge or make things seem more than what they were. Excellent integrity.
Nadia G.
Nov 07, 2020 Report
The heat was not working and we had someone coming to put a temporary fix, unfortunately the next day there was a smell like mold of humidity, but we called and got all our questions answered and also another technician came to double check it was nothing dangerous. We are still waiting for the permanent fix but we think the service is good and they get things resolved.
William Loyd
Jun 27, 2020 Report
Gary did a great job! Although initially my request for maintenance got lost in the system, eventually when we called again they responded and came out first thing the next morning. Very friendly and competent. Would recommend to anyone with AC needs!
Brian Oswald
Jun 19, 2020 Report
All the technicians are extremely professional, efficient and friendly. T he administrative staff also. Their pricing is competitive and fair.
Michelle Eure Wright
Apr 27, 2020 Report
John Evans was our technician and he was wonderful. Very friendly, respectful, knowledgeable, thorough, and efficient. I hope we will get to work with him the next time we need a service or checkup!! I was very pleased with our Yellow Dot service!!
Larry Webb
Jan 22, 2020 Report
Wow! Same day service.. I didn't expect that. Flexibility, and professionalism make Yellow Dot our choice for home HVAC service. Gary was great with the repair, and Brittany was equally helpful with scheduling.
Joye Silverman Bright
Nov 13, 2019 Report
Great customer service and prompt response to scheduling appointments. I called with a concern and they got to my house before I did. I was very impressed! Kevin was very polite and explained everything he did for my repair and service.
Laurie R Bryan
Jul 10, 2019 Report
Skyler was able to detect and diagnose the problem with my ac unit , and give options as to how to remedy the issues. Definitely a great company to work with.
Bob Brumbeloe
Mar 06, 2019 Report
They are very knowledgeable and suggest future services or upgrades. They are always friendly and professional. Never have I felt they were just looking for a reason to sell me something! We've worked with them for over 10 years. I think they're first class and have my best interest in mind!
Randall H. Galey
Jan 18, 2019 Report
The technician Luis came to the house and diagnosed the problem. Told me my options. I chose to have the air handler fixed. He was very knowledgeable and professional. This is the first time I have used Yellow Dot for my hvac service. Overall I'm very satisfied with the initial visit! I plan to use them when it's time for a new system.
Cassandra H.
Feb 17, 2018 Report
We called today (40 degree day) when our heat cut out. The thermostat didn't seem to have power and we tried all the google suggestions. There was a company sticker on the furnace, so we decided to call Yellow Dot. Thomas come out within two hours and diagnosed the issue in seconds. It was $90 ($40 with coupon online) for him to come out (no extra for weekend visit), plus $120 for him to fix the disconnect switch.

He fixed the switch in about 10 minutes. He said it was very common in our neighborhood, not the first he's fixed out here. He did a great job showing us what the issue had been and what he fixed. Was polite, took shoes off, etc. We'd have him back for sure. We did need to print out the coupon for him to take back to the office (maybe an issue for other people to do, not for us). I'll have to update the review after we have them back for a cooling tune-up this spring to see how our experience compares to others.

We did sign up for a maintenance plan since we do need a tune up anyway. Hopefully our experience it more positive than the reviews here. Definitely was cautious with them coming out because of the poor reviews.
Elizabeth S.
Jan 18, 2018 Report
The technicians always arrive within the appointment timeframe and expeditiously complete the service requested. Gary Wood has been the service technician more than once, and he takes his time to explain things about my system. And I appreciate the fact that he is "educating" me.
Andriy Rysin
Dec 22, 2014 Report
These guys installed two ACs in my house and I am very glad I chose them for this. Out of 5 quotes that I had they were most professional, on time and provided the cheapest quote. I would definitely use them again.