Business Details
26 Years
experience
Emergency
services
Your Trusted HVAC Partner in Tulsa, OK
Triad Service has been a trusted provider of HVAC solutions in Tulsa, Oklahoma since 2000. As a family-owned business, we combine over 75 years of combined technical expertise with a commitment to personalized service, addressing residential and commercial climate control needs across Tulsa County and surrounding areas. Our team of licensed, insured technicians delivers emergency repairs, preventive maintenance, and system installations using state-of-the-art equipment while maintaining transparent pricing and 24/7 availability.Backed by industry certifications from organizations like ACCA and RSES, we prioritize energy-efficient solutions that reduce utility costs while ensuring year-round comfort. Our 100% satisfaction guarantee reflects our dedication to resolving issues completely, supported by manufacturer warranties and flexible financing options for system upgrades. With a legacy of community service and ongoing technician training, we maintain our reputation as Tulsa's preferred HVAC partner through consistent, reliable service execution.
Services
HVAC Installation
AC Repair
Heater Maintenance
Emergency HVAC
Commercial HVAC
Ductwork Repair
Refrigeration Services
Thermostat Installation
Heat Pump Repair
HVAC Maintenance
Details
- Year established: 2000
Highlights and features
- We offer 75+ years of combined HVAC experience in Tulsa's climate challenges
- Our team provides 24/7 emergency service with same-day appointments available
- All technicians are fully licensed, insured, and manufacturer-certified
- We guarantee transparent pricing with written estimates before any work begins
- Our 100% satisfaction guarantee ensures complete issue resolution
Associations and certifications
- Lennox Premier Dealer
- Air Conditioning Contractors of America (ACCA)
- Home Builders Association of Greater Tulsa (HBA)
- Refrigeration Service Engineers Society (RSES)
- Public Service Company of Oklahoma (PSO)
What people say
Great Company!
Definitely Recommend
Highly Recommend
Excellent service
Quick response times
Services
HVAC Installation
We provide complete HVAC system installations for residential and commercial properties. Our technicians handle all equipment types including central air conditioners, furnaces, and heat pumps. We ensure proper sizing and configuration for optimal efficiency while maintaining manufacturer warranty compliance. Our installation process includes system testing and customer education on operation and maintenance.
Emergency HVAC Repair
Our emergency repair service addresses urgent heating and cooling failures at any time. With rapid response times and mobile diagnostic equipment, we resolve critical issues like compressor failures and heating system breakdowns. Technicians carry common replacement parts to complete repairs during initial visits whenever possible, minimizing equipment downtime for Tulsa residents and businesses.
Commercial HVAC Maintenance
We offer preventive maintenance programs for commercial HVAC systems in office buildings, retail spaces, and industrial facilities. Our technicians perform seasonal inspections, filter replacements, and efficiency testing to maintain system performance. Regular maintenance helps businesses avoid unexpected breakdowns while extending equipment lifespan and improving energy efficiency for cost savings.
Ductwork Installation
Our ductwork services include new system installations and repairs for residential and commercial properties. We use high-quality materials to create efficient air distribution networks that minimize energy loss. Technicians seal and insulate ducts to improve system efficiency while addressing airflow issues that cause uneven temperatures in different building areas.
Heat Pump Repair
We specialize in heat pump diagnostics and repair for both residential and commercial systems. Our technicians address common issues like refrigerant leaks, compressor problems, and thermostat malfunctions. We maintain proper defrost cycle functionality and ensure efficient operation in both heating and cooling modes to maintain indoor comfort throughout Oklahoma's seasonal changes.
People
Tim Smith
Founder
Founded Triad Service in 2000 with a vision to provide reliable HVAC solutions. Built the company on principles of technical excellence and customer service before passing leadership to Jay Matlock in 2023.
Jay Matlock
Owner
Acquired Triad Service in 2023, continuing its legacy of quality HVAC service. Brings extensive business experience while maintaining the company's commitment to Tulsa community service and technical excellence.
Questions
What HVAC services do you offer?
We provide complete HVAC services including installation, repair, and maintenance for residential and commercial systems. This includes emergency service, ductwork solutions, and refrigeration services for Tulsa area clients.
Do you offer emergency HVAC repair?
Yes, we provide 24/7 emergency HVAC repair services. Our technicians respond promptly to urgent heating and cooling failures outside regular business hours, including weekends and holidays.
Are financing options available?
We offer flexible HVAC financing options including 0% interest short-term plans and low-interest long-term loans to help customers upgrade their systems while managing budget constraints.
What areas do you service?
We serve Tulsa and surrounding communities including Broken Arrow, Jenks, Bixby, Sand Springs, and Claremore. Our service area covers all Tulsa County and nearby Oklahoma locations.
What makes your company different?
We combine 20+ years of local experience with 75+ years of combined technician expertise. Our team provides transparent pricing, manufacturer warranties, and a 100% satisfaction guarantee for all HVAC services.
Reviews (5)
Dan A.
Jun 08, 2021
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Went to Triad for a second opinion after one of the big name guys came out and quoted me a price to fix my AC for thousands of dollars. Glad I did. Turns out it was a minor issue that Triad was able to repair for several hundred dollars. Unlike the big name guys, Cody and Tim were honest and upfront and didn't try to upsell me or make any unneeded repairs. Beware of the big name guys! Go straight to Triad, but if you make the same mistake I did and get an outrageous quote then get Triad to give you a second opinion! You'll be glad you did.
Steven
Apr 20, 2021
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I called Triad because they are a local Lennox dealer and my unit is a Lennox. Local dealers typically know the systems well and have parts. I really like the woman I spoke with on the phone. Very on the ball which made a good impression. The tech's name was Chad I believe. He did diagnosed to problem quickly and got it repaired quick. He 100% knew what he was doing and was in and out. I'd definitely recommend and use again.
Keith Jimerson
Jun 15, 2020
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I own a local BBQ restaurant and have used Triad Service for years to maintain all of my refrigeration equipment. These guys are always prompt and always do a great job. Couldn't ask for better service or quality of work!
Darryl Baskin
Apr 27, 2020
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I have known the owners, Tim and Rhonda, for many years. I refer Tim to my home buyer and seller clients and have always had good reports come back. Tim has worked on my personal properties as well. I have always been confident with his new unit installations and felt he was fair and honest with his advice for service and repairs on existing units. As the company has grown, I have been pleased that his service people have been as reliable as he was when I worked with him directly. I can easily recommend 5is company for HVAC services.
Cole Gallaway
Apr 22, 2020
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I was referred to Triad by a friend of mine in the industry out of town and he suggested I call Triad first. I can definitely see why. They did great work installing a new system for us in a very tight spot and since we have called them for all of our maintenance on our existing system. They really seems to have the customer's best interest in mind and have always quoted me great rates on work. All local and all are very considerate. I have gladly recommended them multiple times.
