Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
Furnace diagnostics and repairs are among our primary services, including attention to ignition components, thermostats, motors, and operational irregularities. When replacement becomes appropriate, we install modern heating systems and review available options with customers. Our cooling work includes AC repairs, energy-efficient air conditioner installations, central cooling equipment, heat pumps, and ductless mini splits. We also address indoor environmental concerns with duct cleaning, whole-house humidifiers, air filtration, and purification equipment. Plumbing assistance covers residential leaks, fixtures, and other common repair needs. Customers considering new heating or cooling equipment may apply for financing with flexible payment arrangements. We operate around the clock, maintaining a customer-focused service process that includes inspection, explanation, approved repairs, cleanup, and final equipment testing.
Services
AC Repair
AC Installation
Furnace Repair
Furnace Installation
HVAC Maintenance
Air Duct Cleaning
Heat Pump Installation
Served areas
- Herriman, UT, USA, Riverton, UT, USA, Centerville, UT, USA, West Jordan, UT, USA, Woods Cross, UT, USA, Kearns, UT 84118, USA, South Jordan, UT, USA, Taylorsville, UT, USA, Oquirrh, UT 84081, USA, Salt Lake City, UT, USA, West Bountiful, UT, USA, Bountiful, UT 84010, USA, North Salt Lake, UT, USA, Salt Lake County, UT, USA, West Valley City, UT, USA, Edgemont Park, UT 84118, USA, West Hills, Ogden, UT 84401, USA, South Jordan Heights, South Jordan, UT 84095, USA
Details
- Year established: 1998
- Licensed
- Insured
Highlights and features
- Family-owned and operated, proudly serving West Jordan since 1998.
- Licensed and insured professionals delivering reliable heating and cooling.
- Fast local response from our West Jordan neighborhood office.
- Honest diagnostics, transparent pricing, and absolutely no unnecessary upselling.
- Comprehensive heating, cooling, air quality, and plumbing services available.
- Flexible repair, replacement, and financing options tailored to budgets.
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services
Furnace Repair
Our furnace repair service helps homeowners address heating problems before they lead to additional damage or safety concerns. We examine warning signs such as rapid cycling, yellow pilot flames, and repeated startup failures. Each diagnostic visit focuses on locating the actual source of the problem. Since 1998, our family-owned company has maintained a commitment to integrity and responsible service.
Furnace Installation
We offer furnace installations that emphasize appropriate system capacity, safe operation, and long-term energy efficiency. Rather than automatically matching an existing unit, we evaluate insulation levels and home dimensions. Our technicians inspect ductwork, complete required adjustments, and install suitable equipment. Every replacement receives operational testing, safety verification, and an explanation of system controls.
Heat Pump Installation
A properly sized heat pump can deliver reliable winter warmth and efficient summer cooling. We begin with an in-home assessment that considers your property's heating and cooling demands. Our team explains available systems, including dual-fuel configurations and variable-speed equipment. Following professional installation, we verify performance and demonstrate thermostat settings and routine filter replacement procedures.
AC Repair
We provide professional air conditioning repairs to restore reliable cooling and comfort. Our licensed technicians diagnose issues involving refrigerant leaks, electrical components, frozen coils, and restricted airflow. We explain the necessary repairs and provide upfront pricing before beginning any work. After completing the repair, we test your system to verify proper cooling performance and efficiency.
AC Installation & Replacement
We specialize in replacing aging or unreliable air conditioning systems with properly sized cooling equipment. Our assessment considers your home's characteristics, efficiency preferences, and existing heating system. During installation, we protect flooring, maintain organized work areas, and remove old equipment. Each completed system undergoes performance verification to confirm that it operates according to manufacturer requirements.
Mini Split Installation
We help homeowners improve comfort through carefully planned ductless mini split installations. Available systems offer quiet operation, high efficiency ratings, and room-specific temperature adjustments. Our HVAC specialists evaluate property conditions before determining appropriate equipment sizes and installation methods. Every installation incorporates refrigerant connection procedures, electrical work, and commissioning tests intended to support reliable heating and cooling performance.
Air Duct Cleaning
Improve your home's indoor environment with our residential air duct cleaning services. We remove accumulated particles, including pollen, construction dust, pet hair, and other debris that can restrict airflow. Our four-step procedure includes inspection, preparation, specialized cleaning, and final verification. By clearing ductwork, we help your heating and cooling equipment operate more efficiently.
Reviews (28)
Kevin Huynh
Oct 23, 2026
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Daniel was great, very helpful! He did a tune up and shared his knowledge.
Alex Westover
Aug 02, 2026
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Not only did NorthStar give us the lowest price on our AC installation, they've also done our tune ups ever since. And even more amazing: our AC just went out in a heatwave, I called at 4am (expecting a business voicemail or some kind of automated scheduling AI) and a real person answered and got me on the schedule same-day! They have earned our AC business forever!
Josh Segura
May 26, 2026
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My family uses North Star and they are great. The technician, Doug, was there right on time and called ahead to let me know when he would be there. They are reasonably priced and explain everything to you. They didn't come out and sell me on anything, but did make some recommendations. They customer service has been amazing and they went above and beyond assuring I wouldn't have any issues this upcoming summer. Kudos to Doug for a great experience.
Sara Bradford
May 04, 2026
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North Star technicians came through right when I needed them most! We had a construction debri emergency and they made it to out to our house in 30 minutes to address the situation and make sure our home was contamanent free
Amy Kunz
Mar 21, 2026
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Dylan N was amazing! He was super friendly and did a thorough work up of my system. I could tell he was super honest and gave me suggestions of what I should do to maintain my HVAC unit, without making me feel pressured, or using scare tactics. I would recommend North Star Heating and Air!
Aidan Cordova
Jan 07, 2026
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Capone was exceptional when servicing my furnace and overall HVAC system. He was professional, efficient, and took the time to make sure everything was working properly. The service was completed quickly without feeling rushed, and I have nothing but good things to say about the experience. Highly recommend Capone.
Mya Vaz
Dec 23, 2025
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Capone did an amazing job with my duct cleaning. He was on time, professional, and extremely thorough. He explained everything he was doing and made sure the system was cleaned properly from start to finish. I could immediately tell a difference in air quality after he was done. Super knowledgeable and took great care of my home. I highly recommend Capone.
Wren Writer
Dec 08, 2025
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Ben was very professional. He has a very pleasant demeanor and I enjoyed chatting with him. He left his work area clean and showed great care during his time in our home. I highly recommend requesting Ben as your installer. We will definitely be using North Star from now on because of this experience
Joseph Ziebarth
Dec 08, 2025
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Daniel's been out for furnace service several times over the years and has always done a great job. Friendly and helpful service!
Samantha Gallegos
Dec 01, 2025
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Ben did such a professional job! And most importantly no upsell he was just flat out honest. It’s great to know there’s still people out there with integrity.
Jen B.
Dec 01, 2025
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Ben was extremely friendly and took the time to explain everything clearly so I could understand why the repairs were necessary. I will definitely be a repeat customer.
Jasmine Arnell
Oct 07, 2025
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Amazing service and great quality! Dylan came out and moved our outdoor unit for us and did a fantastic job. He was very personable and kept us updated on any progress and changes. Great experience and we will definitely be using Dylan and North Star again in the future!
Steven Mann
Oct 06, 2025
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Northstar came out to give me a tune up on my AC unit. Not only where they on time and professional. But they where able to easily repair a failing part before it caused more issues on my unit. I highly recommend them for any HVAC services.
B. B.
Aug 09, 2025
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Super fast service! Called at 8:00 am and was scheduled for same day. Dylan and Daniel came out. They arrive in the middle of the appointment window. They took the time to explain my system issues and took care of scheduling a duct cleaning for my 10 out of 10. Be far the best experience I have had with a HVAC company.
Seann Miller
Jul 19, 2025
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Well..we woke up in the morning and the house temperature was at 50 degrees. I asked my wife what she turned the heat down to the night prior and she said 64. I was on the phone to North Star that day and the came through for us in a big way. From communication to the boots on the ground, Anthony, Ben, and Jose got us taken care of the next day. We replaced our 30 year old furnace and a/c unit and we couldn't be happier with the results. It's difficult to randomly pick someone off the internet, but we would choose North Star every time and twice on Sunday (which is when we actually did call them and they called us right back!)
Sheyeanne P.
Jun 12, 2025
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I needed to have my swamp cooler replaced After calling several places and being told ‘we don’t do swamp coolers’ I had one company come and give me an estimate which was ridiculously high. North Star Heating and Air Conditioning returned my call and quoted me a very reasonable price for both the install and cooler. I was able to schedule within two days. No upselling or questioning. Very RESPECTFUL and MINDFUL North Star Heating & Air Conditioning is THE company you want to call for HONEST and RELIABLE service. The receptionist, technicians, and even the guy who came to upgrade the motor for us have all been PROFESSIONAL and FRIENDLY. I am beyond pleased with Angela, Jose, Anthony, and Mark. High quality people and a high quality company. Thank you North Star Heating and Air Conditioning!
Joseph Tonna
Apr 08, 2025
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We’ve been using Northstar heating and air for heating and air-conditioning needs for about 10 years. They’re amazing and provide top-notch service. And have done exceptional follow up and ongoing maintenance without hassle.
Dee TBegay
Oct 26, 2024
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So I live in an apartment complex
I have been having issues with our furnace since October. Ive been reporting it to our management, maintence guys couldnt figure it out so they called someone from North Star. A guy named Dylan showed up right away. He assessed our furnace and found the issues within minutes. He was very friendly and very helpful in answering all my questions. He explained the issues in a way I could understand. I really appreciated his help and because of him were getting a new furnace! Haha
I have been having issues with our furnace since October. Ive been reporting it to our management, maintence guys couldnt figure it out so they called someone from North Star. A guy named Dylan showed up right away. He assessed our furnace and found the issues within minutes. He was very friendly and very helpful in answering all my questions. He explained the issues in a way I could understand. I really appreciated his help and because of him were getting a new furnace! Haha
Boyd Imai
Sep 20, 2024
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Ben was exceptionally efficient and friendly. There was no nonsense in removing an old furnace and installing a new one and the work was completed in a few hours. It’s clearly evident that Ben is a skilled and professional technician.
Jennie Vasquez
Jun 29, 2024
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I will defiantly call North Star Heating and Air in the future. Dylan, quickly diagnosed the problem with my AC and repaired it. Thank the lord! It's been hot as hades out here. By the way I've been letting family and friends know about your service. From the young lady who set my appointment to repair, was outstanding. Thank you
Eric Lawrence
Jun 09, 2024
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Highly recommend. I've used North Star twice in about 5 years. Both times were great. Dylan came and was extremely knowledgeable and transparent about what the issues were. Very clear on my options and pricing. Good company starts with great employees! ???????? …
Kellie Wright
Apr 05, 2024
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North Star is a wonderful local company. They have taken care of us since our installation a couple of years ago. Dylan N. Was friendly and knowledgeable. He made sure I understood what maintenance I needed to do on my furnace.
Wilma Tolman
Mar 22, 2024
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I had an excellent experience with North Star. I made an appointment with Angela, she was nice & very professional. Daniel arrived right on time. He was neat, clean & also very professional. The job he did was exceptional.
Amanda Hechler
Nov 08, 2022
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I would give more than five stars if I could. I had my air conditioner replaced years ago with North Star Heating & Air and have had no problems ever since. Every year they come out and check up on how everything is running. Ben came to my house today and I was impressed with how friendly, professional, and knowledgeable he was. Every interaction I have with the company has been pleasant and I could not be happier with the products and service I have received.
Pamela Carpenter
Jun 20, 2022
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Daniel was fantastic. He was very professional and personable. I felt very comfortable with his assessment and explanation regarding my A/C system. I would highly recommend this company for your A/C repairs and maintenance. Moreover, I felt like I was taken care of by a friend or family member. I didn't feel any pressure to do anything unnecessary and felt Daniel was looking out for me not only in the moment but for the future regarding the 'health' of my home A/C system. He was also very nice regarding my pets. :)
Paul Kelsch
Aug 27, 2021
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These guys are the best and I have had this running non-stop for months without issues of any kind! Quick and clean install with a tip top of the line AC! Best investment I made this year and will continue to brag about it!
Hayley
Jun 09, 2021
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I gave this company a call after being quoted 7,000$ by another company to fix my a/c (and this wouldn't be for another day or two) that wasn't working. My house was near 85 degrees when I called North Star, they sent out an amazing rep named Anthony. He came out within a half hour of my phone call and had my ac unit fixed and working in 10 minutes and he installed a new thermostat - I was only charged $330 for everything. I couldn't recommend this place enough, specifically Anthony. He was very professional, kind, honest, quick and efficient. Will use him for any future needs!
Doug Brach
Aug 20, 2020
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North Star installed a new system in my home and they did a great job. Sales offered a great value. Installation was fast, professional, and clean. They offer a great product and the warranty is out of this world. From start to finish these guys nailed it! I would highly recommend North Star ???? Awesome work!