Business Details
18 Years
experience
Emergency
services
Your Trusted HVAC & Refrigeration Partner
Founded in 2008, Laconia Refrigeration has become a trusted regional leader in commercial HVAC and refrigeration services across New Hampshire, Maine, Vermont, and parts of Massachusetts. Our journey began when Steve and Kara Olson purchased the company, building on their collective expertise in construction engineering and business management to drive significant growth. Over 15 years, we expanded our facilities from a 1,800-square-foot leased space to a state-of-the-art 277 Hounsell Avenue complex in Gilford, NH, reflecting our commitment to long-term service excellence. With 28 team members and 20 fully stocked service vans, we serve diverse clients including restaurants, convenience stores, and residential heating/AC clients, prioritizing 100% customer satisfaction.Our technicians are certified, factory-trained, and equipped to handle refrigeration, heating, cooling, and indoor air quality needs with precision. We emphasize operational cleanliness, protective measures during service, and prompt emergency repairs, ensuring client comfort remains paramount. Backed by over 45 years of combined regional experience, our team delivers expert care and fast response times across the Northeast, maintaining strict adherence to safety protocols and industry standards. Through strategic expansion, including launching New England Mechanical in 2011, weve solidified our reputation as a reliable partner for businesses requiring commercial refrigeration and HVAC solutions.
Services
Air Conditioning
Commercial Refrigeration
Ductwork
Heating
24/7 Emergency Service
Details
- Year established: 2008
Highlights and features
- We serve NH, ME, VT, and MA with 20+ service vans and 28 skilled technicians.
- Our team provides 24/7 emergency repair services for urgent HVAC/refrigeration needs.
- Certified technicians attend factory-training classes for precise system performance.
- We guarantee 100% customer satisfaction with clean, protective service protocols.
- Backed by over 45 years of combined experience serving the Northeast region.
What people say
Fast & reliable service
Quick and professional service
Trustworthy specialists
Expert care
Prompt response times
Services
Air Conditioning
We install, repair, and maintain commercial and residential air conditioning systems, ensuring optimal efficiency and comfort. Our services include rooftop units, ductless splits, and preventive maintenance. With proper ventilation and energy-efficient upgrades, we help reduce utility costs while extending system lifespan.
Commercial Refrigeration
We service, repair, and install commercial refrigeration equipment for restaurants, convenience stores, and markets. Our team handles walk-in coolers, ice machines, and beverage coolers, working with brands like Manitowoc and Scotsman. Preventive maintenance prevents costly breakdowns and product loss.
Ductwork
We design, install, and repair ductwork for heating and cooling systems, ensuring proper airflow and energy efficiency. Services include custom fabrication, sealing leaks, and installing makeup air systems. Our work meets manufacturer specifications to maximize HVAC performance.
Heating
We provide heating system installation, repair, and maintenance for commercial and residential properties. Services include gas furnaces, boilers, heat pumps, and electrical heating systems. Upgrading to high-efficiency models reduces energy costs and environmental impact.
24/7 Emergency Repair
Our team responds to HVAC and refrigeration emergencies day or night. Available 24/7 for critical system failures, we ensure rapid repairs to minimize downtime and maintain business continuity. Emergency service includes diagnostics and urgent part replacements.
People
Steve Olson
President
With over 20 years in HVAC engineering, Steve leads Laconia Refrigeration's strategic growth and operations. He oversees project quoting and occasionally works in the field with technicians.
Kara Olson
Vice President/Human Resources
Kara manages HR, safety protocols, and industry relations. A FLIC program graduate, she ensures a safe workplace and participates in construction leadership councils.
Jason Cross
Commercial Project Manager
With 14 years at Laconia Refrigeration, Jason oversees commercial HVAC projects. He transitioned from field technician roles and specializes in complex installations and client coordination.
TJ Cross
Commercial Service Manager
TJ directs service operations after starting as a technician. He focuses on system diagnostics and repair efficiency while balancing field work with managerial responsibilities.
Carrie Roberge
Controller
Carrie manages financial operations with 30+ years of accounting experience. She oversees budgets, financial reporting, and serves on nonprofit boards in the Lakes Region.
Questions
What areas do you service?
We serve all of New Hampshire, Maine, Vermont, and parts of Massachusetts for commercial HVAC and refrigeration needs.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency repair services for urgent HVAC or refrigeration system failures across the Northeast.
What payment methods do you accept?
We accept checks mailed to our Gilford, NH address and credit card payments via phone or secure online links.
What commercial refrigeration brands do you service?
We service all major commercial refrigeration brands including Manitowoc, Scotsman, Tecumseh, Carrier, and Beverage-Air equipment.
How often should refrigeration systems be maintained?
We recommend preventive maintenance at least twice yearly to avoid breakdowns and optimize energy efficiency for commercial systems.
Do you offer residential HVAC services?
While our primary focus is commercial systems, we offer specialized residential HVAC services through our sister company in the Lakes Region.
Reviews (5)
Pamela Rizzo
Aug 06, 2021
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They have the best customer service, their technicians are extremely knowledgeable and amazing at what they do. I HIGHLY recommend them.
Lynne Passanise Lindsey
Jun 27, 2021
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I highly recommend Laconia Refrigeration for ALL HVAC services! I had a complex issue with my AC unit this past week. My compressor was shutting my system down, they brought a new compressor which gave a struggle which they went and brought a new unit and that challenged them, to say the least. On Saturday Steve and Jerry worked extremely hard to make sure my unit was up and running, to ensure I had AC for the upcoming heat coming in! THANK YOU SO MUCH FOR ALL YOUR HARD WORK & EFFORTS. I am so grateful for your great customer service and dedication to make your customers SO happy!
Michelle Matheson
Mar 22, 2021
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We had an excellent experience with Laconia Refrigeration. Their tech was friendly, answered all our questions, and worked quickly. Our shop is nice and cool, highly recommend.
Andrea Parker
Feb 14, 2021
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The technicians who came to repair our mini split were friendly and knowledgeable. They explained what was wrong and everything they were doing to fix it. Great experience. Highly recommend.
Alison Scott
Dec 05, 2020
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Chased down an issue with heat pump, found a leak and repaired. Prompt and courteous. Thank you so much! Service: Heating system repair