Business Details
23 Years
experience
Emergency
services
Reliable HVAC & Plumbing Solutions in Orlando
At ServiceOne Air Conditioning & Plumbing, we pride ourselves on delivering exceptional heating, cooling, and plumbing solutions tailored to the unique needs of our Orlando community. Founded in 2003 by Billy and Ginger Gouty, our veteran-owned business combines military precision with a family-first ethos to ensure every customer feels valued and supported. With over two decades of experience, we specialize in residential and commercial HVAC systems, emergency repairs, and comprehensive plumbing services, backed by a team of certified technicians known for their expertise and dedication. Our commitment to transparency is evident in our flat-rate pricing, which guarantees no hidden fees, while our 24/7 emergency service ensures peace of mind for homeowners and businesses alike.Recognized for our integrity and customer-centric approach, we have become a trusted name in Central Florida, serving communities from Ocoee to Winter Springs. From routine maintenance to complex installations, our goal is to exceed expectations through personalized service and cutting-edge technology. Whether addressing a malfunctioning AC unit or upgrading to an energy-efficient system, we prioritize efficiency, durability, and client satisfaction in every project we undertake.
Services
AC Installation
Heating Repair
Drain Cleaning
Emergency AC Repair
HVAC Maintenance
Plumbing Maintenance
Indoor Air Quality
Commercial HVAC
Water Heater Repair
Thermostat Services
Details
- Year established: 2003
Highlights and features
- Veteran-owned with over 20 years of local experience
- 24/7 emergency service for urgent needs
- Certified technicians with industry-specific expertise
- Transparent flat-rate pricing with no hidden fees
- Community-focused with personalized customer care
What people say
Knowledgeable technicians
Prompt service
Fair pricing
Professional demeanor
Excellent communication
Services
AC Installation
Our AC installation service ensures efficient, long-lasting comfort for residential and commercial properties. Certified technicians assess your cooling needs, recommend energy-efficient systems, and execute precise installations. With competitive pricing and manufacturer-backed warranties, we guarantee optimal performance tailored to Orlando's climate.
HVAC Maintenance
Preventative HVAC maintenance extends equipment lifespan and improves energy efficiency. Our 21-point inspection covers refrigerant levels, electrical components, and air quality checks. Regular tune-ups reduce breakdowns and lower utility costs for Orlando homeowners and businesses.
Emergency AC Repair
Emergency AC repair services address urgent cooling failures around the clock. Rapid response teams resolve issues like compressor failures and refrigerant leaks, restoring comfort swiftly. Transparent diagnostics and flat-rate pricing ensure no surprises during critical situations.
Drain Cleaning
Professional drain cleaning prevents clogs and maintains proper water flow in residential and commercial plumbing. Using advanced techniques like hydro jetting, we remove buildup and debris. Annual maintenance reduces emergency repairs and prolongs pipe longevity.
Indoor Air Quality
Indoor air quality services address allergens, mold, and contaminants through HEPA filters, UV lighting, and duct cleaning. Professional assessments identify pollution sources, implementing solutions that improve respiratory health and comfort in Orlando's humid climate.
People
Billy Gouty
Owner
A Navy veteran, Billy transformed his military technical expertise into establishing ServiceOne in 2003. His leadership emphasizes integrity, community service, and technical excellence for Orlando's HVAC needs.
Ginger Gouty
Owner
Co-founder Ginger Gouty focuses on customer relations and business development. Her community-focused approach ensures ServiceOne remains deeply connected to Orlando's residential and commercial clients.
Alfredo Raton
Project Manager
With over a decade in HVAC project management, Alfredo coordinates complex installations and ensures seamless execution of ServiceOne's service commitments across Central Florida.
Angel Diaz
Plumber
Certified plumber Angel specializes in residential and commercial repairs, combining technical skill with rapid response to emergency plumbing needs in the Orlando area.
Anthony Rivera
Operations Manager
Anthony oversees daily operations, ensuring ServiceOne's services maintain consistent quality, timely execution, and alignment with customer expectations across all service verticals.
Questions
What HVAC services does ServiceOne offer in Orlando?
We provide AC installation, heating repair, emergency HVAC service, preventive maintenance, and indoor air quality solutions for residential and commercial clients.
Are financing options available for HVAC replacements?
Yes, we offer flexible financing programs for qualifying customers to manage major system replacements or upgrades.
Do you service both residential and commercial clients?
Yes, our licensed technicians handle projects ranging from single-family homes to large commercial HVAC systems.
How quickly can emergency service be dispatched?
Our 24/7 emergency team responds promptly, typically arriving within 2-4 hours of initial contact for urgent HVAC or plumbing issues.
What maintenance plans are available for HVAC systems?
Our ClubOne Membership includes annual tune-ups, 15% repair discounts, and priority service scheduling for both residential and commercial accounts.
Do you offer indoor air quality assessments?
Yes, we perform comprehensive IAQ evaluations and install purification systems like UV lights and HEPA filters to improve air quality.
Reviews (4)
T. D
Aug 10, 2022
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Troy was out on Sunday and did a great job. He was at my house within 45 minutes. He was very nice and professional. He got us up and running in no time. Thanks!
S. H. Realtor
Aug 10, 2022
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Thanks for doing a great job for my customer. When I recommend a company like yours that does a good job it actually makes me look good too.
Smitty
Jun 14, 2022
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Service One's technicians are always on time and work quietly and quickly. Today we had Justin and he did a wonderful job. He took the time to answer questions and explain things. Signed up for another year as their maintenance program keeps us out of trouble with our AC. Great company to do business with. Service: A/C system maintenance
Stephanie Williams
Jun 11, 2022
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I called Service One to do an estimate for a repiping of my home. I was given a time frame of between 10 am-12 pm. The Plumbing Field Manager called me and gave me an exact time he would be here. I also received a text message with a picture of the field agent, a brief bio about him and a way to track him on a map of when he would be at my home. Upon his arrival, he was very professional and polite. He explained every aspect of the job. He took his time to explain everything to me and answered all of my questions.
