Business Details
Emergency
services
Open 24/7
always available
Your Trusted Phoenix Home Comfort Experts
At Patrick Riley Services, we take pride in being your trusted partner for comprehensive home comfort solutions in Phoenix, AZ. With decades of combined experience, our team of licensed technicians is dedicated to delivering exceptional service in heating, cooling, plumbing, and electrical systems. We prioritize customer satisfaction by offering same-day and next-day emergency services, ensuring that your family's needs are met promptly and efficiently. Our expertise extends to specialized solutions like AC maintenance, furnace installation, drain cleaning, and electrical panel upgrades, all backed by transparent upfront pricing and a 100% satisfaction guarantee. Our commitment to professionalism is evident in every interaction, from our polite technicians wearing home-friendly shoe covers to our clear communication throughout the service process. We serve Greater Phoenix and the entire Salt River Valley, leveraging our deep understanding of local climate challenges to provide tailored solutions that enhance home comfort while optimizing energy efficiency. Our track record of positive reviews reflects our dedication to quality workmanship, with customers frequently praising our technicians' knowledge, reliability, and customer-centric approach. We stand behind our work with comprehensive VIP maintenance plans that include regular inspections to prevent issues before they arise, offering year-round protection for your home systems. Our focus on continuous improvement and customer feedback ensures we evolve to meet changing needs while maintaining the high standards that have earned us a 4.7-star rating on Google.
Services
AC Repair
Furnace Installation
Drain Cleaning
Electrical Panel Replacement
Water Heater Repair
Heat Pump Services
Sewer Line Repair
Generator Installation
Smart Thermostat Setup
Duct Cleaning
Highlights and features
- We offer same-day and next-day emergency services for urgent HVAC, plumbing, and electrical needs.
- Our licensed technicians provide upfront, transparent pricing with no hidden fees.
- We guarantee our work with a 100% satisfaction promise on all completed service jobs.
- Our team maintains a 4.7-star rating on Google for consistent quality and reliability.
- We combine technical expertise with exceptional customer communication throughout the service process.
Associations and certifications
- Better Business Bureau
What people say
Prompt emergency service
Knowledgeable technicians
Solved our plumbing issue
Explained everything clearly
Saved our AC system
Services
AC Repair
Our AC repair service addresses cooling system issues with prompt, professional solutions. Technicians diagnose problems ranging from refrigerant leaks to compressor failures, using advanced tools to restore functionality efficiently. Customers benefit from transparent pricing and same-day service options, with technicians explaining repairs and providing cost-effective solutions tailored to each situation.
Furnace Installation
We specialize in complete furnace installations, offering energy-efficient models that improve home comfort while reducing energy costs. Our certified technicians handle all aspects from permits to final testing, ensuring proper system sizing and performance. Installation includes comprehensive guidance on equipment selection and maintenance requirements for optimal long-term operation.
Drain Cleaning
This essential service clears blockages in residential plumbing systems using professional-grade equipment. Technicians perform initial inspections to identify clog locations and severity, employing methods from basic snaking to hydro-jetting for severe backups. The service includes upfront cost estimates and guarantees complete clearance verification before job completion.
Electrical Panel Replacement
Our electrical panel replacement service addresses outdated or inadequate electrical systems with modern, high-capacity units. We handle full system upgrades including permits and utility coordination, with installation of new panels ranging from 100-200 amps to meet contemporary power demands while ensuring safety compliance throughout the process.
Water Heater Repair
We provide comprehensive repair services for both traditional and tankless water heating systems. Technicians diagnose issues like heating element failures, thermostat problems, and mineral buildup, offering cost-effective repairs while identifying when replacement becomes more economical in the long term for homeowners.
People
David Shelton
HVAC Technician
Experienced HVAC technician known for thorough inspections, clear explanations of system issues, and exceptional customer service. Committed to finding cost-effective solutions while maintaining technical excellence and customer satisfaction.
Joseph
Electrical Technician
Skilled electrical technician with expertise in panel repairs and installations. Recognized for professional conduct, prompt job completion, and clear communication about electrical system requirements and solutions.
Gene
Plumbing Technician
Dedicated plumbing technician with extensive knowledge of residential systems. Praised for diagnostic skills, repair effectiveness, and commitment to customer education about plumbing maintenance needs and solutions.
Joshua Wildermuth
Service Technician
Customer-focused technician with expertise in system diagnostics and repair. Demonstrates exceptional problem-solving skills and maintains a professional approach while handling urgent service requests under challenging conditions.
Christian
Installation Team Lead
Experienced installation specialist managing HVAC system replacements. Known for attention to detail, thorough cleanup, and implementing innovative solutions like attic plenum modifications to improve system performance and customer satisfaction.
Questions
What emergency services do you offer?
We provide same-day and next-day emergency services for urgent HVAC, plumbing, and electrical issues across Greater Phoenix and Salt River Valley.
How does your pricing work?
We use transparent flat-rate pricing with no hidden fees, providing upfront cost estimates before starting any work on your home systems.
What service areas do you cover?
We serve all Phoenix metropolitan areas and the entire Salt River Valley region from our central Phoenix location.
Do you offer maintenance plans?
Yes, our VIP Maintenance Plan includes biannual HVAC inspections, annual plumbing checks, and exclusive discounts on repair and replacement services.
What financing options are available?
We offer flexible financing solutions for major repairs and system replacements, with online applications and customized payment plans.
How qualified are your technicians?
All our technicians are licensed, insured professionals with extensive experience in their specialties and ongoing training in the latest industry developments.
Videos
Reviews (24)
Peter W Vann
Aug 10, 2022
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Had a water main break a week ago. Ugh!! Richard came out on a Saturday, assessed the situation and it was fixed in a few days (complex situation, required boring a path and installing new copper tubing under our driveway to replace the deteriorated PVC which was the original install 35 years ago). Richard and George and the entire crew were pleasant and patient (I had a bunch of questions they answered). I've been a customer since they did air ducts clean a year ago. (Did you know this has to be done? Periodically, like every 10--15 years? I didn't!) Thanks, guys.
Patricia D
Aug 10, 2022
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I'm writing to thank you for the nice job Chris did on our pipe replacement. He was very dedicated to doing a good job. He seems to really care about his work. He disrupted our lives as little as possible, and always kept things cleaned up. Our pipes have never been better!
Richard & Deborah L
Aug 10, 2022
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Max installed our new a/c and furnace. The work was professionally completed! We only had one small incident which was taken care of very quickly. Max performs very professional work in a friendly, but businesslike manner.
Michelle Walker
May 24, 2022
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After calling Isley's they were able to come out for an A/C inspection the following morning. I was expecting the worse outcome of having to replace the old unit. But Rick said it was still running strong and only needed a simple circuit board bypass. I was so impressed by the professional work ethic & honesty that we received that I am completely won over by this company and highly recommend them!
Cleve B.
Apr 25, 2022
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We've called on Isley's in the past to replace our two A/C units and a gas hot water heater. They were actually the low bidder on our A/C project, but I thought the hot water heater was pretty expensive ($1300 installed), but that might be what they are these days. This project started out as a simple kitchen faucet replacement that I had attempted myself and got bogged down in, and morphed into that plus a replacement for our old RO system. Jonathan made three trips to get it all done, but in the end it only took two work days to sort it out and get it all done. We're happy at the moment and will see how it all works out over the long haul. Jonathan was prompt, knowledgeable, professional, cleaned things up when finished and answered all our questions.
There was no hard sell with the RO system and the install went quickly without any problems, and it all looks good and works as it should. So, we're pleased and will look to Isley's in the future for our home services needs.
There was no hard sell with the RO system and the install went quickly without any problems, and it all looks good and works as it should. So, we're pleased and will look to Isley's in the future for our home services needs.
Michael Regan
Apr 08, 2022
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Melvin and Lamar were great. Very knowledgeable, organized, fully explained in detail what was being done. Highly recommend this Company. Derrick didn't just sell me the system, he educated me on it. Again, very knowledgeable. Good communication with administration/office. Service: Install AC
Mike Pelka
Apr 06, 2022
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My experience today with Rick was probably the best I've ever had with any service/maintenance tech. He took the time to explain my options and their corresponding costs. Honesty and integrity are alive and well in this employee.
Kat T.
Feb 23, 2022
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Great service, Super responsive, knowledgeable and kind techs. A great family run business i would highly recommend to everyone!
Jean Roberts
Jan 12, 2022
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Olivia who answered the phone with a smile in her voice got me scheduled for same day service and notified me when the technician was on his way to my house. Dustin showed up and did a great job fixing my plumbing leak. He was professional, pleasant and very knowledgeable. He made it look easy. I highly recommend this company and will for sure call on them for future needs. Great customer service!
Desirae McConnell
Jan 06, 2022
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We were very impressed with the quick response! After calling Isley's to schedule for an issue with our heater we had a tech at our home within 3 hours and working heat shortly after that! Friendly staff and prompt service. We definitely recommend them and will use Isley's for all our future needs. Service: Heating system repair
Cort A.
Jul 01, 2021
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So I gave a bad review after Isleys cancelled twice on me for my AC system preventative maintenance, the second time I wasn't notified that the tech canceled. Well they did make the third appointment, actually we're able to get there early and Kevin did an excellent job. He even took time out to explain features on my smart thermostat to run my system more efficiently that I hadn't been using and took the time to make those adjustments for me on the thermostat. Kevin was friendly and thorough. My system is an Isley install from last year and it runs beautifully. All is forgiven, I'd recommend Isley's.
Linda K.
Jun 23, 2021
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Everything good. Mark of a great company. Sara is awesome and Derick was efficient and very professional I will keep them in mind when I am ready to purchase. Costs were in the ballpark
Dan M.
Aug 22, 2020
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Just purchased a brand new Trane Split System, as my old HVAC unit could no longer keep-up with the Arizona summer. My new unit is big, powerful and sexy. Prior to purchase, we interviewed 10 competing companies. ISLEY'S of course won the contract/sale. Let's hope future service lives up to the hype.
Pat G.
Jul 21, 2020
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We had an intermittent issue with reverse osmosis system and of course it didn't occur the service call. Despite that, Zach was tried to fix the issue and even volunteered to do more research with R/O company if the issue reoccured. Fortunately his fix worked and the issue has not reoccured. Very impressed with the service received!
Harley C.
May 10, 2020
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Had used their techs for service on an old 20 year old unit and got good objective feedback as to how much longer my system would last and how to budget for a new one. When time came brought out their sales rep, explained issues I was having cooling the home and need for new unit. Rep actually took video of my attic and explained why I was having issues with both unit and duct work plus gave me 3 choices as to how to approach my problem.
Bottom line is I had them replace the unit, correct and add duct work and return air vents, all was done in one day, install team showed up on time, clean up was very thorough. Ongoing service is always scheduled by a friendly office staff and field techs come out and just do their job without delay. Very happy and still a client.
Bottom line is I had them replace the unit, correct and add duct work and return air vents, all was done in one day, install team showed up on time, clean up was very thorough. Ongoing service is always scheduled by a friendly office staff and field techs come out and just do their job without delay. Very happy and still a client.
John A.
Nov 28, 2019
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Isley's performed our annual fall tuneup and also addressed a few low water pressure faucets in our home. The technician was very knowledgeable, helpful and courteous. The cost was reasonable and the service exceptional. I would certainly recommend Isley's for anyone's heating, AC or plumbing needs.
Lisa E.
Aug 03, 2019
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Started using this company for my personal home earlier this year. They have taking care of my RO, plumbing at Kitching and bathroom, dishwasher hookup and installed new sink and faucet. Kevin is the man and he is a keeper within this company. Always on time and such a great professional personality!
Kris W.
Jul 24, 2019
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79 for trip charge. 89 for diagnostic. Quoted 400 for 2 pounds of refrigerant after that. My main problem was that I was told that I would be charged 58 to have it looked at. I went with someone else for half the price.
G. B.
Mar 01, 2019
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Great service. Raul performed a check on both heat pumps. He provided expert service with three recommendations. I opted for two of them to increase the longevity of our systems. I would highly recommend this company.
Susan S.
Oct 05, 2018
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We've lived in our home in the Chandler area for over 15 yrs. We hired Isley Plumbing a few times and have received excellent service each and every time, from scheduling our appointment, notifying us with a reminder call and knowledgable plumber who answer all questions! We will always rely on Isley for all our plumbing needs.
Heather C.
Aug 04, 2018
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Isley's was my 3rd call, but the 1st place that gave me a good feeling on the phone. The gentleman they sent out was awesome. He knew what he was doing and didnt try to to oversell me. He was fast and the work he did was quality. I will definately call them back next time.
Brian P.
Apr 05, 2017
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We had a nasty surprise leak in our water service line directly under our driveway and called Isley's as I know them to be a trusted company in an industry full of questionable companies. They came out promptly to inspect the problem and provided a couple of solutions to fix the leak. They gave us some very reasonable quotes for the proposed solutions and we ultimately decided to have them replace the pipe that broke.
Once the decision was made, they had 2-3 guys out with a ditch witch and had the pipe replaced in a matter of hours. Since then we've had no issues and our water bill is back down to a reasonable price. If you're looking for a reputable company in this industry, look no further! Thanks guys! I hope I won't have a reason to call you in the near future, but if I do. hey at least I know you're going to do a good job and be honest about it!
Once the decision was made, they had 2-3 guys out with a ditch witch and had the pipe replaced in a matter of hours. Since then we've had no issues and our water bill is back down to a reasonable price. If you're looking for a reputable company in this industry, look no further! Thanks guys! I hope I won't have a reason to call you in the near future, but if I do. hey at least I know you're going to do a good job and be honest about it!
Angie
Sep 03, 2015
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My ac went out in the lower level of my house. When Mike from Isley's came out to give me a quote he said I was looking at about $6,000 because I needed a new unit. I had no way of coming up with that much so I went for second opinion. Turns out it was just the blower in my attic. $300 and I was up and running. Don't waste your time or money with Isley's... You will regret it.
Joel And Kim Schraber
Apr 07, 2015
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I called Isley's because my A/C unit had failed. The person that answered the phone was able to get someone out immediately to take care of the problem the same day. Thank you for the fast service.