Jimmy Jones Company is a Gastonia, North Carolina-based provider of local HVAC and plumbing service, and we have served homeowners and businesses in this area since 2009. We keep our service process clear and practical by answering the phone, identifying the issue, discussing the available options, and completing the work correctly. Our company is the current name of the business formerly known to longtime customers as Jimmy Jones Quality HVAC. Although the business name has changed, our commitment to dependable service for local customers remains unchanged. HVAC continues to be our primary service, supported by plumbing as another core area. We also provide indoor air quality services, commercial HVAC, and small residential electrical repairs in North Carolina. Our broader service list covers heating, air conditioning, plumbing, water heater repair and replacement, indoor air quality, and commercial HVAC service. When a requested project is outside our scope, we will explain that rather than take up a customer's time.Customers may contact us about same-day or emergency service, depending on current availability in their location. We provide free estimates and second opinions so customers can make informed decisions about their options. Our certified technicians are trained to diagnose problems and explain their findings in plain language. We are licensed and insured and take our responsibilities in homes and businesses seriously. We guarantee our work and customer satisfaction and explain the warranty coverage associated with the particular service or equipment. Our main service area is Gastonia and Gaston County, while HVAC service also reaches the greater Charlotte area and selected South Carolina communities. Plumbing and small residential electrical services are available in North Carolina. Call (704) 496-1839 or request service online.
Served areas
- Gastonia, NC, Belmont, NC, Mount Holly, NC, Cramerton, NC, Lowell, NC, McAdenville, NC, Stanley, NC, Dallas, NC, Cherryville, NC, Kings Mountain, NC, Bessemer City, NC, Shelby, NC, Charlotte, NC, Lake Norman, NC, Gaston County, NC, Fort Mill, SC, Lake Wylie, SC, Clover, SC, York, SC
Business details
- Year established: 2009
- Licensed
- Insured
Highlights and features
- Locally owned and operated
- Same-day service available
- Emergency service available
- Free estimates
- Free second opinions
- Financing available
- Upfront, transparent pricing
- Workmanship guaranteed
- Residential and commercial services
- Heating and air-conditioning services
- Plumbing and water-heater services
- Indoor air quality solutions
- Select residential electrical repairs
- Commercial HVAC maintenance
- Services all major HVAC brands
Associations and certifications
- NATE-Certified Technicians
- American Standard Dealer
- Licensed in North Carolina
- Licensed in South Carolina
- Fully Insured
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services
We help homeowners address heating problems before they become more serious system failures. Our HVAC technicians inspect residential furnaces and heat pumps, identify the source of performance concerns, and recommend appropriate repairs. Addressing issues such as restricted airflow, thermostat problems, worn components, or electrical faults can improve operation and help restore consistent comfort throughout the home. 
Our team provides full-service residential air conditioning support, from routine inspections to complete system replacement. Regular maintenance can help identify minor concerns before they become costly repairs while supporting efficient operation and equipment longevity. When repairs or replacement are needed, we explain the available choices and help homeowners select solutions suited to their comfort requirements and budget. 
We offer plumbing solutions that address both immediate problems and aging components throughout residential and commercial properties. Services cover water heater flushing and replacement, fixture installation, disposal repair, toilet repair, shut-off valve replacement, hose bib service, drain cleaning, leak detection, sewer inspection, pipe repair, repiping, and faucet work. Our approach combines professional service with quality workmanship. 
Our electrical service is designed to address smaller residential repair needs while complementing our main HVAC and plumbing services. We can commonly assist with outlet and switch repairs or replacements, GFCI outlet service, selected breaker replacement, and troubleshooting of small electrical issues. Should a request fall beyond the work we accept, we will clarify that when reviewing the request. 
Our commercial maintenance service is designed to keep HVAC equipment functioning as intended while limiting operational interruptions. We inspect multiple system types and monitor key components for signs of wear or performance concerns. Routine maintenance also addresses airflow, refrigerant levels, electrical connections, and safety controls, helping businesses maintain efficient equipment and comfortable spaces. 
Reviews (30) Dawne R.
Aug 21, 2026
Tim Brown
Aug 13, 2026
Maria Davison
Aug 02, 2026
Jerry Baker
Jul 18, 2026
Keith H.
Jul 16, 2026
Tracy Brown
Jul 04, 2026
Leigh Gregory
Jul 03, 2026
Ronald Allen
Jun 26, 2026
Karen Taylor
Jun 17, 2026
Patricia Matheney
Jun 02, 2026
Joanne Price
May 04, 2026
John Kenneally
May 03, 2026
Jeff Templeton
Apr 25, 2026
Christopher Woltermann
Mar 17, 2026
The Jimmy Jones technician called before coming and confirmed it was ok to arrive earlier than planned. I was getting a second opinion on an issue. Another company recommended replacing the entire 6-year old unit. The Jimmy Jones technician came and spent a bit of time diagnosing the real issue and found a simple solution to repair the unit the same day.
Kevin Eagan
Mar 07, 2026
Clint Myers
Feb 22, 2026
Laurieann Ratz
Feb 03, 2026
Mandy Allen
Dec 23, 2025
Hazel Quitter
Apr 11, 2024
Seenie Lawson
Feb 11, 2024
Catrenia Brice
Jan 29, 2024
Leigh Henderson
May 29, 2023
We received a referral to Jimmy Jones when the HVAC at my Dad’s went out. They were always prompt and responsive, and pricing was above all others. Everyone was professional and courteous, and Trent in particular was so kind and respectful. They will be our new go-to for HVAC needs. It was nice to find a service that checked every box!
Matthew Grant
May 20, 2023
Josh Hope
Mar 23, 2023
Ive had my A/C go out in my Dads house as well as my own and I always use Jimmy Jones. They have great customer service, honest, professional & vigilant. Always getting things done at the soonest possible time which i appreciate. I will always greatly recommend them to anyone needing services with HVAC!
Cody Wallace
Feb 24, 2023
I would recommend this company over any, I really like that the phone number listed goes directly to the owner Jimmy. He is very professional and relatable. Direct and decisive when explaining how to fix my concern.The same could be said about his employee Wayne. He was sent out on a second occasion for a separate concern. Quick and timely and very experienced by how fast he was able to diagnose and fix the problem with my unit.
Fuck You
Aug 02, 2021
Jimmy and his team have been amazing. When I called about my furnace not working they came quickly and were able to resolve the issue at a very reasonable price. Couple weeks later we thought something else may be wrong but it was something simple. Nonetheless they came out on warranty and made it right. I also ended up getting them to change out some duct work under the house that was damaged and they gave me a really good price. I had another HVAC guy give me a quote 3x the amount a couple months ago. So I asked about a few other items the inspector noted on the inspection report since we recently purchased the house and Jimmy told me what I do and don’t need. I feel comfortable as a woman calling Jimmy and knowing he is going to be honest with me and always do a great job.
Chayanne Scandrett
Jun 21, 2021
Greg Springs
Apr 02, 2021
I do not normally give any reviews of businesses, either positive or negative, however, I just wanted to share with those that are reading this, that you can depend on Jimmy Jones to be treat you as you would want someone to treat you, Jimmy is honest and fair in his dealings with you as a customer.
Terry & Lisa Thurman
Apr 03, 2020
I don’t normally do reviews but these guys earned it.
A great group to work with, across the board, they do multiple properties for me, I have had nothing but great results as well as I have referred them to multiple people which is something I do not do lightly with nothing but positive feedback.
It’s refreshing to have a vendor one can depend on to be honest, trustworthy, dependable and will recommend the most cost effective solutions as these guys.
Highly recommend these folks, keep up the great work guys! We appreciate you and your honesty!
A great group to work with, across the board, they do multiple properties for me, I have had nothing but great results as well as I have referred them to multiple people which is something I do not do lightly with nothing but positive feedback.
It’s refreshing to have a vendor one can depend on to be honest, trustworthy, dependable and will recommend the most cost effective solutions as these guys.
Highly recommend these folks, keep up the great work guys! We appreciate you and your honesty!
Hope Griffin Diaz
Dec 27, 2018
