At Custom Heating, Plumbing & Air Conditioning Services, our mission is to provide reliable heating, cooling, plumbing, and indoor air quality services that enhance comfort in every season. Serving Aurora and the surrounding Denver Metro communities, we draw on decades of industry experience to deliver precise and dependable solutions. As a fully licensed and veteran-owned company, we operate with a strong commitment to integrity and value. Our services include evaporative cooler installation, furnace repair, and water heater solutions designed to keep your systems operating efficiently.We have built our business around skilled workmanship and professional service. Our technicians are prepared to manage a full range of HVAC and plumbing needs, offering solutions that prioritize efficiency, durability, and comfort. We focus on understanding each customers unique requirements while maintaining high standards on every project. By delivering consistent results and dependable service, we strive to build long-term relationships rooted in trust and satisfaction throughout the Denver area.
Served areas
- Arvada, CO, Aurora, CO, Boulder, CO, Brighton, CO, Broomfield, CO, Castle Rock, CO, Centennial, CO, Commerce City, CO, Denver, CO, Englewood, CO, Golden, CO, Greenwood Village, CO, Highlands Ranch, CO, Lafayette, CO, Lakewood, CO, Littleton, CO, Northglenn, CO, Parker, CO, Thornton, CO, Westminster, CO, Wheat Ridge, CO
Business details
- Year established: 1985
- Licensed
Highlights and features
- Reliable HVAC and plumbing services across Denver Metro
- Veteran-owned company built on honesty and integrity
- Licensed professionals with decades of hands-on experience
- Comprehensive heating, cooling, plumbing, and air quality solutions
- Locally trusted service focused on comfort and satisfaction
- Financing options available for affordable home upgrades
Payment methods
- Cash, Debit cards, Credit cards, Financing available
Services
Our AC installation and replacement services are designed to meet cooling needs with professionalism and care. We handle system installations and replacements using reliable equipment and proven practices. Each project is supported by a satisfaction guarantee. We also provide complimentary estimates to ensure straightforward planning and clear communication. 
We provide dependable AC repair services designed to restore comfort and performance to your cooling system. Our experienced technicians carefully diagnose issues and deliver precise repairs using proven methods. We stand behind our work with a commitment to quality, ensuring each repair is completed efficiently, professionally, and with your long-term comfort in mind. 
We deliver expert boiler installation and replacement services backed by experience and professionalism. Each project is approached with careful planning, accurate system selection, and skilled installation. Our goal is to provide dependable heating solutions that improve efficiency, enhance comfort, and ensure your boiler system performs reliably over time. 
We specialize in reliable boiler repair services that support safe and efficient heating operation. Our technicians bring years of hands-on experience to every repair, ensuring accurate assessments and lasting solutions. We handle both routine and complex boiler issues. Quality workmanship and customer satisfaction guide every service we provide. 
We are dedicated to delivering high-quality water heater repair and replacement services for homes and businesses. Our technicians apply proven expertise to address performance issues or complete system replacements. We focus on accuracy, efficiency, and dependable results on every job. Complimentary estimates are always provided to support honest pricing and customer confidence. 
Our team delivers complete tankless water heater solutions, from system selection to expert installation and routine service. These modern units provide hot water only as needed, which supports lower energy use, improved efficiency, and dependable performance while offering a practical alternative to traditional storage-based water heaters. 
People
Reviews (16) Bill Bishop
Dec 31, 2025
Custom HVAC is my new go to mechanical contractor. My 7 year old furnace was way too noisy. The company that installed it said it was ok and I should trade it in. I called Custom for a second opinion and it is quieter than it was when it was new. My friend just had the same work done on his furnace. Motor and condenser. By a well known company and paid more than twice what I paid. Maybe because Custom HVAC doesn't spend a lot on TV ads.
Rob M.
Dec 27, 2025
This is a great company. They stand by their work and have excellent technicians. Recently William did a blower fan cleaning and added another component to our system. He explains things very well and is super polite and professional. Today he returned to work on the compressor which turned out to have a manufacturer assembly mistake that he diagnosed and repaired. This guy really knows his trade!! Thank you Custom HPACES!
Idelle Fisher
Dec 10, 2025
Review update: We love our new Aerocool evaporative cooler. It cools down the house very well (if anything it works too good and gets quite cold, we don't have to use it as much as our previous unit.) Duwayne was very helpful in troubleshooting and fixing a few loose ends after the installation, and their staff were nice to work with. They were also able to use the same legs from our old unit, which was also great as they didn't have to mess with the roof.
Karen Goodwin
Nov 25, 2025
Sterling R.
Aug 17, 2025
They installed a new AC unit and water heater. I must say the staff was great from beginning to end, they worked hard, quickly and were very professional the whole time. Every question or concerns I had was answered and the quality of their work was superior. I would recommend Custom HPACES to my family and friends. Thank you again!!
Scot Sanders
Aug 01, 2025
I've worked with several other HVAC companies and had very little faith in their ability to actually solve problems and fix things. Most of them don't even want to troubleshoot the problem but just replace units or offer solutions that don't actually fix the problem. They also don't want to give any sort of pricing they just expect to get a blank check on site. But my experience with Custom has been great all around. I asked specifically for what I wanted and they gave me a price over the phone. When the technician Benito arrived he walked me through what was right and what was wrong about our two commercial HVAC units. He explained things in detail and we formulated the plan to get them running in tip top shape. I found their rates to be reasonable and I look forward to doing business with them in the future.
Rj Walters
Jul 14, 2025
This place is the best and very timely. This is a 2 day job for me replacing heating/ac but the heart of july they made sure AC was good to go day 1. The gentleman set the AC for 70 (it was 90+ inside). he gave me a manual incase i wanted to read ahead but said he would teach me everything the following day while they finished their work. i didn't care i slept like a baby. i broke the ball off my humerus bone 2 weeks prior and was on major drugs and still didnt sleep as good as being in my own bed with AC. i dont even know the bells and whistles yet but this is the most excited ive been in a long time.
Becky Bowar
Jun 25, 2025
Annette Sayre
Jun 22, 2025
Ed Sacks
May 22, 2025
We've used Custom HPACES happily for a number of years to maintain our evaporative cooler, with seasonal turn-on and shut-down. The techs are always on-time, knowledgeable and helpful. Parts are cleaned and replaced as necessary. The tech who came most recently (May 2025) went above and beyond, by turning the orientation of one of the vents by 90 degrees (and re-screwing the whole vent in the new position), so that more cold air could reach the kitchen. We plan to keep using Custom HPACES and highly recommend.
Carolyn Koble
Oct 30, 2024
I am giving Custom Heating and Air 4 stars. They are receiving this because of canceling an appointment and not getting it rescheduled for two weeks. This isnt the first time its happened either. Having said that, when the technicians do arrive to do swamp cooler start up, they are really good and efficient. They are also friendly and know what they are doing. Ive used Custom for many years because the actual service is done well & the cost is average.
Alan Lees
Sep 02, 2024
The tech came out and serviced our Amanda air conditioner. Was very thorough. He checked all part of air conditioner, cleaned completely and also checked all the readings down in the basement with the furnace to make sure no stones un turned. Completely satisfied. They also installed both my furnace and air conditioner a few years back
Pam Alford
Aug 29, 2024
Sheryl Clay
Aug 29, 2024
Jim Vanvranken
May 29, 2024
Im a loyal customer of Custom HVAC. For years they have been servicing my heating and cooling equipment with competent and professional skill. All of the employees Ive had the pleasure of meeting have been remarkable including Derrick, the most recent technician who worked on my AC. I trust my home to Custom.
Abby Harris
May 01, 2024
Custom Heatng helped me today- my furnace went out last nighy. They were very responsive, quick to come out, friendly, Informative and just perfect to work with. I especially appreciate that the owner, Duane, called me back last night within minutes of calling and leaving a message. Also wonderful was that they scheduled someone to come out at the time I needed (rather than giving me just a window of time). And, today is Christmas Eve. It really couldn't have gone smoother. Thank you!
