Business Details
33 Years
experience
Emergency
services
Trusted HVAC Solutions in Quincy, IL
Founded in 1993 by Chris Peters, our company has grown into a trusted leader in residential and commercial HVAC solutions across Illinois, Missouri, and Tennessee. With over three decades of experience, we specialize in heating, cooling, geothermal systems, and indoor air quality services, serving communities from Quincy, IL to St. Louis, MO. Our commitment to quality is reflected in our team of certified technicians, who bring expertise in installation, repair, and maintenance of HVAC systems. We prioritize customer satisfaction through transparent pricing, extended warranties, and 24/7 emergency services that address urgent needs without compromising reliability. Our service agreements ensure regular maintenance, reducing breakdown risks while optimizing system efficiency. As a Carrier dealer, we offer cutting-edge products backed by industry-leading warranties. Our financing options make high-quality HVAC upgrades accessible, and our local presence across 11 locations guarantees personalized, community-focused service. By combining technical excellence with ethical practices, weve earned an average rating of 4.98 from 102 customer reviews, establishing ourselves as a go-to resource for comprehensive home comfort solutions.
Services
AC Repair
Furnace Installation
Geothermal Systems
Air Duct Cleaning
Commercial HVAC
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in HVAC services.
- Our technicians are certified experts in heating and cooling systems.
- We offer 24/7 emergency service for urgent HVAC needs.
- Financing options make comfort solutions accessible to all budgets.
- Our service agreements ensure long-term system reliability and efficiency.
Associations and certifications
- Carrier
What people say
Very professional
Quick emergency service
Competitive pricing
Thorough maintenance
Excellent communication
Questions
What HVAC services do you offer?
We provide AC repair, furnace installation, geothermal systems, commercial HVAC solutions, and indoor air quality improvements.
Do you offer emergency HVAC repair?
Yes, we provide 24/7 emergency services for critical heating and cooling system failures.
Are financing options available?
Yes, we offer financing plans with approved credit for HVAC installations and replacements.
Which areas do you serve?
We operate across Illinois, Missouri, and Tennessee with 11 service locations.
Do you provide maintenance agreements?
Yes, our Preferred Customer Program includes bi-annual tune-ups and priority emergency service.
What brands do you install?
We specialize in Carrier equipment and Water Furnace geothermal systems.
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Reviews (25)
Eric Schafer
Aug 28, 2024
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I can't say enough good things about Peters. They are always faster than I expect to fit us in when we have an issue. This summer our 20 year old unit bit the dust. Jeff went over a few options with us and walked us through the rebates available. Matt and Colby did an excellent job on the install, cleaning up the line set mess the previous contractor left and leaving the site cleaner than they found it. Would highly recommend! The new unit is so quiet you barely hear it running when we're sitting on the patio.
Jeff Berg
Jul 20, 2024
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Thank you for working us in today! Excellent customer service! I highly recommend Peters Heating & Air Conditioning!
Clay Minchew
Aug 12, 2023
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I recommend Peters to friends and family! We have used several HVAC companies in the past on our old system. Peters was by far the easiest to work. We scheduled a service tech to come out and confirm that we needed a new AC system. The service tech was able to confirm our old R22 freon system was beyond repair as we were expecting. He was able to take photos/measurements of the existing system on his initial visit. Steve in the sales department got me a quote in the next couple of days, we pulled the trigger and scheduled an install date. Curtis showed up on time as, was very informative, and was in and out in two days. The dogs did not even know they were there.
Gail Kramer
Aug 10, 2022
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I had trouble with my gas fireplace today. It wouldn't turn off. I called Peter's and was able to talk to Gabe right then. He decided it was best if he came by to look at it instead of trying to trouble shoot on the phone. He had it figured out within 5 min, then he educated me on some of the features on the unit. I asked him to send me a bill and he said there was no charge. That is awesome customer service. We are probably due for new HVAC in the next year and we will be calling them.
Kate C.
Aug 10, 2022
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Awesome company, always there to answer questions and come check on what I thought might be an issue, Gabe and his crews are super friendly and understanding!! Thanks
Richard Shannon
Aug 10, 2022
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I had a 25 yr. old Carrier AC in my house, and I called for bids to replace it and the furnace. The people at Peters were good. Their price was reasonable and better than most of the other bids. The Carrier website is a little hard to understand, so I had to ask my salesman to give me one bid, and then I wanted him to bid on a different model. The comparison was the only troublesome part; the installation was very good. The new system was a bit noisy at first, but when I called they sent someone right out, and made a few changes that solved all my issues. I definitely recommend them to others.
Mike Messer
Aug 10, 2022
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We recently completed an outdoor patio project which included a fireplace from Peters Heating and Air. We met with Gabe Peters to discuss the project and he was extremely helpful in giving us options for the fireplace design and construction. Throughout the project, the installers were professional and on time to coordinate with our general contractor. The fireplace works and looks amazing. I would recommend Peters Heating and Air to anyone needing an indoor or outdoor fireplace.
Andrew White
Aug 10, 2022
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Prompt service. Right on time. The technician, Chris, was awesome to work with. Answered all my questions. He was very informative. Thank you very much!!!
Erik C.
Mar 03, 2022
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This is a two-part review. The 1st part if our experiences with the duct clean out. I would never do the clean-out again with Peters. First, there will be a thin layer of dust over EVERYTHING in your house once complete. We had to have this done while we were working and not home. I came home and was surprised to see the garage door left open, lights on throughout the house, several duct covers left off, and a thin layer of dust on EVERYTHING! Worst decision was deciding to do the cleanout.
They offered discounting the service, which I replied that was not my intention for making them aware of my frustrations, and that they could do what that thought was best. Received the bill and still was charged full price, just saying. The 2nd part is our experience in a full air and furnace replacement, which took place the day after the clean out. They did GREAT! They were extremely professional and knew what they were doing. They placed rugs down to keep the dirt at a minimum and respected our house. I would HIGHLY recommend Peters for replacement or any AIR and HEAT work.
They offered discounting the service, which I replied that was not my intention for making them aware of my frustrations, and that they could do what that thought was best. Received the bill and still was charged full price, just saying. The 2nd part is our experience in a full air and furnace replacement, which took place the day after the clean out. They did GREAT! They were extremely professional and knew what they were doing. They placed rugs down to keep the dirt at a minimum and respected our house. I would HIGHLY recommend Peters for replacement or any AIR and HEAT work.
Amy Loscher
Mar 01, 2022
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The best price in the area. Customer service is top-notch. With their shoe booties and drop cloths, they always clean up after themselves. Lance and his team found our issue and were guaranteed it would be fixed and running the same day. They did exactly that! So glad the heat pump is running as it should be. Thanks
Jen Stajduhar
Aug 19, 2021
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They are reliable and incredibly professional. Plus have me some tips to test the unit before I make a service call. Great business!
Beth A.
Jul 29, 2021
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Very helpful, a lifesaver on a crazy hot day. Easy to contact, stated realistic timelines, and excellent after hours communication by letting us know when he was headed our way. I definately recommend! Chris was a very personable technician that was knowledgeable, fast, and efficient. This company also supports Veterans, which I also support.
David Suter
Apr 08, 2021
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Did an excellent job helping me find a furnace part. And was very accommodating in going the extra mile to please me as a customer.
Phillip Lucas
Aug 30, 2020
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Curtis and Greg our installers did a great job for us. They were very professional and knowledgeable and we are very pleased.
Diana Richards
Dec 04, 2019
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Our specialist Peter did an elaborate job. He answered all of our questions and gave us special advice about our alternatives. He didn't try to push us into a more costly repair or system, just what was necessary. It's a real delight to do business with such professional guy. We won't delay to endorse him to our neighbors!
Herb S.
Sep 10, 2019
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Peters Heating and AC replaced our 26 year old ground source system with a new Water Furnace system. We were very pleased with the service and professionalism.
Chris Ingersoll
Mar 06, 2019
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Jeff did an outstanding job repairing our old furnace and then providing recommendations on installing a new high efficiency furnace. Jeff and Shawn did a great job installing the new furnace and answered all of our questions regarding the new furnace and programming our thermostat.
Craig Heming
Nov 30, 2018
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Bill, your service "Superman", was able to figure out what was needed to fix our geothermal A/C the night before my 50th Birthday party with over 100 people coming. Bill and Peters Heating and Air were our Superheroes! Thanks for the great and prompt service.
Roger Lunt
Feb 17, 2017
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We have been very pleased with the service from Peters Heating & Air Conditioning. We are especially pleased with the professional skills and in-depth knowledge we have benefited from with Jason Gardner. Earlier this year we switched our heating and air service provider because we lost respect and trust in the manner in which they responded to our phone calls. We were not happy with the need for return trips from their service reps for what seemed to be a single problem that was missed with the initial visit. We have not had this bad experience with Jason and hold an absolute confidence in him and the Peters Heating & Air Conditioning company.
Su S.
Feb 09, 2017
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What a great company to deal with! Called for an appointment and was scheduled first thing next morning. Chris S showed up on time, so nice, and fixed my problem within 1hour.not looking to sell more or replace anything like other companies I've used in the past. So happy! Highly recommend and would be the only service to call if needed again.
Angela Caldwell
Dec 30, 2016
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Ryan was very efficient and thorough fixing my air conditioning. He is personable and he made sure that he left his work area looking better than when he arrived. Thanks, Ryan! Job well done!
Sunny Straub
Dec 20, 2016
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Will from Peters Heating and Air Conditioning just repaired by heating. I woke up to a cold house and called Peters right away. Will was here within a few hours and had my unit running again. He told me what he was doing and why it malfunctioned. I was happy with the service, the pro, and the cost. Thanks.
Elena S.
Oct 28, 2016
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Friendly, professional and great service providers. Every year they come and service my heating and a/c and I've never had any problems.
Ken P.
Aug 06, 2016
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Peters Heating and Air Conditioning put a new system in my house. What a great job they did. I was totally impressed. They answered all my questions. Hard working guys with great attention to detail. I love my new system.
Heidi W.
Jan 30, 2011
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My furnace motor died on me right before a big snow storm and forecasted single digit temperatures. I called right when the snow was starting and they had a guy show up at my door within 30 minutes. He was very professional the entire time and was an older guy who obviously seemed to know what he was doing. I ended up having to replace the motor. He had to drive somewhere to get the replacement but drove back and had the whole thing installed and running within 4.5 hours of the time when I had originally called in the request.
Price was reasonable (~$400 for my motor + labor) and they do not expect payment at time of service. They will send you a bill in the mail, and you can call to make payment arrangements. They take credit cards. I also called them a few years ago because my furnace was blowing cold air. A guy came out quickly then and replaced a copper coil for about $90 including service visit/labor. Very professional, quick and seem to know what they're doing.
Price was reasonable (~$400 for my motor + labor) and they do not expect payment at time of service. They will send you a bill in the mail, and you can call to make payment arrangements. They take credit cards. I also called them a few years ago because my furnace was blowing cold air. A guy came out quickly then and replaced a copper coil for about $90 including service visit/labor. Very professional, quick and seem to know what they're doing.