Business Details
32 Years
experience
Emergency
services
Arizona's Comfort Experts Since 1994
Founded in 1994, we have established ourselves as Arizona's premier provider of HVAC, plumbing, and electrical services. Our veteran-operated company combines over three decades of industry expertise with a commitment to community-driven service, delivering reliable solutions for residential and commercial clients across Phoenix and Northern Arizona. All technicians are fully licensed and insured, ensuring compliance with the highest safety and quality standards. Recognized by the Better Business Bureau with an A+ rating, we prioritize transparency through upfront pricing and free estimates. Our 24/7 emergency response capabilities and same-day service guarantees reflect our dedication to addressing urgent customer needs while maintaining long-term trust through workmanship guarantees. The ACE team undergoes rigorous technical training, enabling us to handle complex system installations, repairs, and maintenance across HVAC, plumbing, and electrical disciplines.
Services
AC Repair
Heating Installation
Plumbing Repair
Electrical Repair
Drain Cleaning
Water Heater Services
Sump Pumps
Gas Lines
Electrical Panels
Smart Thermostats
Details
- Year established: 1994
- Licensed
- Insured
Highlights and features
- We have over 30 years of experience in HVAC, plumbing, and electrical services
- Our company is A+ rated by the Better Business Bureau
- All our technicians are licensed and insured
- We offer transparent, upfront pricing with free estimates
- We are a veteran-operated business committed to community
Associations and certifications
- Better Business Bureau (BBB)
Services
AC Repair
Our AC repair services address all cooling system issues across Phoenix and Northern Arizona. Technicians provide same-day diagnostics and repairs for residential and commercial air conditioning units. All repairs come with a no-breakdown guarantee, ensuring system reliability through proper refrigerant levels, electrical connections, and component functionality checks.
Plumbing Repair
We handle emergency plumbing repairs for leaks, clogs, and pipe bursts throughout Arizona. Our licensed plumbers perform same-day services for water heater issues, gas line repairs, and sewer line problems. Each repair includes system diagnostics and preventative maintenance recommendations to avoid future failures.
Electrical Repair
Professional electrical repair services cover panel upgrades, outlet replacements, and wiring issues across Arizona. Our licensed electricians address power failures, circuit overloads, and safety hazards while ensuring code compliance. Emergency services include 24/7 diagnostics and repairs for residential and commercial properties.
Heating Installation
Expert heating system installations for furnaces, heat pumps, and mini-splits throughout Arizona. We offer same-day installations with a no-breakdown guarantee. Our technicians help select energy-efficient models and ensure proper sizing, ductwork compatibility, and thermostat integration for optimal heating performance.
Drain Cleaning
Professional drain cleaning services utilize hydro jetting and rooter equipment to clear blockages in residential and commercial plumbing systems. Our Arizona-based technicians perform camera inspections to identify clogs, tree root intrusions, or pipe damage before applying mechanical or chemical cleaning solutions for lasting results.
Questions
What services does ACE provide across Arizona?
We offer HVAC repair/installation, plumbing services, electrical repairs, drain cleaning, water heater maintenance, and smart thermostat installations for residential and commercial clients.
Do you offer emergency services outside regular hours?
Yes, we provide 24/7 emergency services with same-day response available for HVAC failures, plumbing leaks, and electrical emergencies across Arizona.
Are your technicians licensed and insured?
All our HVAC technicians, plumbers, and electricians hold Arizona state licenses with ROC certifications and carry full insurance coverage for customer protection.
What financing options are available?
We offer flexible financing plans for HVAC system replacements, major plumbing projects, and electrical upgrades through approved lending partners for qualified applicants.
Which areas in Arizona do you service?
We serve Phoenix metropolitan area, Northern Arizona communities including Prescott and Sedona, and provide services in Flagstaff, Casa Grande and surrounding counties.
Reviews (24)
Christy F.
Jun 28, 2022
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Outstanding response time and customer service. Stuart is my tech and he is so knowledgeable and honest, it is refreshing. He respectfully advised me on my options and it was a great experience. Ive deleted all previous AC related numbers out of my phone because this is the company I want to use and I know I can count on in the future. Thank you for helping me through what I thought would be a stressful time. It was stress free and I feel they really care about their customers. thank you
Jenny G.
Jun 27, 2022
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I live in Coolidge and finding a company that was open 24 hours that was willing to come out here was hard
Assia Pavlo
Jun 15, 2022
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We had maintenance service of our air conditioner 2 days ago. We never had such a perfect service. We are very impressed by the technician Brandon Bates. He was highly professional, supportive, paying attention to details, just excellent. He discovered 3 cables, which were molten and could produce fire in the future. He saved our house from the danger to get fire in the future. We are customers of ACE already several years but never had such a perfect service. Such people like Brandon has to receive promotion. We wish ACE to do all customers happy like us. Anastassia
London G.
Jun 13, 2022
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Technician was on time, respectful of my home and pets. Skylar diagnosed the air conditioning problem and offered three different tiered solutions. Even eased my mind about efficiency, quieter new unit, and bonus of increased home resale value! My new unit will be installed tomorrow morning, in the meantime Skylar injected my old system with Freon to keep us cool. Amazing experience 5 stars
Ben Elliott
Jun 10, 2022
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I have used Ace for 5 years. They replaced my system initially when I first used them. They have always been very professional. I have had Billy Stringer as an on-site technician twice. He is very knowledgeable and a true professional. Being a technician myself in the heavy construction equipment industry I very much respect him for that. On top of his professional ability he is a good human being. Ace is lucky to have him. The fact that he has been there for so long tells you everything you need to know about the company he works for in Ace Home Services as well.
Thomas Steed
Jun 08, 2022
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I moved into this residence 15 months ago. Getting ready for the second summer the a/c unit needed it's annual maintenance and checkup. I had read about Ace Home Service giving veterans a discount. I set up an appointment. The technician that did the service call was Daniel. He is a professional at his job. He explained everything he was doing and what was wrong with the unit. The unit turned out to be 21 years old and had lots of problems and needed replace.
He went over all available units that he could replace it with. Daniel was very honest on all units and did not try to sell us the most expensive one. He has very good customer service. He is a very big asset to your company and you are very lucky to have him as a technician. I do have to make a comment to the people who work in your office. The two ladies I talked to have very good customer service. Pass this on to them. Thanks. Thomas Steed
He went over all available units that he could replace it with. Daniel was very honest on all units and did not try to sell us the most expensive one. He has very good customer service. He is a very big asset to your company and you are very lucky to have him as a technician. I do have to make a comment to the people who work in your office. The two ladies I talked to have very good customer service. Pass this on to them. Thanks. Thomas Steed
Andrea M.
May 28, 2022
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We would just like to take a moment to think Ace home services for a recent call out for our air conditioning units. We placed a call to Ace because our air conditioning was not working correctly and they had a technician (Ron) come out on the same day we placed the call which was amazing. Every place else we called was not available to help us same day. Ron did an amazing job at helping us understand what was going on with our air-conditioning units he was very professional. Ron was able to replace the part we needed and to get us back cooling in the same visit. We really appreciate the quick response and professionalism that we received. We will use Ace again.
Bruce Maller
May 21, 2022
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The Ace team turned a not so good experience in to an excellent outcome. The technician, Carlos, was a perfect gentlemen. He did an effective and very efficient job in diagnosing and fixing the problem. I also appreciated the excellent service provided by the phone team. They were respectful, patient, and helpful. I very much appreciated the support. Thanks Ace team for helping out.
Dan Merritt
May 20, 2022
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Stuart has serviced our home for the past 7 years and has been absolutely amazing. Always very quick to diagnose any of our concerns. Incredibly personable and a joy to have over whenever we have HVAC concerns. Would recommend this man and his abilities to everyone. Great work and we appreciate you very much. Management should certainly recognize Stuart for his efforts and care he puts into his work.
Mel Mont
May 08, 2022
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Dan was on time and very professional and thorough. After cleaning and maintaining my system he spoke with me about the condition of my unit and how to keep it running effectively to meet my needs. He was informative without pressuring my to purchase plans or upgrades and even gave me time to confer with my husband, most places don't do that anymore! I will be a return customer and recommend Ace Home Services. Respectfully, Melissa Montano
Lynn Nahod
Apr 07, 2022
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What a wonderful company to do business with. Our technician was concise, very knowledgeable and made me feel very comfortable. After Dan gave us our options, we weighed the pros and cons, I knew I picked the right company to provide us the services. Also, ACE provided a text message with a picture of Dan, along with a short bio letting us know who would be walking into our house. I am very confident in ACE and will refer them to anyone looking for service. If we could, we'd adopt Dan! What a wonderful, caring person.
Steve Hooper
Mar 27, 2022
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Stuart was wonderful to work with. He helped me understand the issues with my AC unit. I appreciate his honesty. He checked everything out and gave me a full report, which will allow my wife and I to feel comfortable with any future decisions we will need to make. Thank you Stuart.
Brian Hill
Feb 12, 2022
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Replaced my HVAC system in January 2021, just had the annual maintenance preformed by Don and I have to say he was very thorough. He had no problem with me hanging over his shoulder and explained everything so I would understand. I was very impressed with the install and annual service and would not hesitate to recommend Ace Home Services.
Jon Grove
Jan 19, 2022
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Got a very detailed and thorough quote for replacing my aging HVAC system from Stuart. Would recommend working with him in the future.
Mike Martin
Jan 17, 2022
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Very satisfied with their service, Don was on time, very knowledgeable and explained everything he was doing. I will always ask for him in the future. The equipment that was installed by Ace technicians works great and we are extremely satisfied with Ace. Service: HVAC maintenance
Gregory Fisher
Jan 04, 2022
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Billy is terrific. He has been our HVAC tech for at least 5 years. ACE Home Services has a great system in place. Timely. Good cost. Send you texts with technician's identity. Great company. Highly recommend. Service: HVAC maintenance
Mark Tonnesen
Dec 23, 2021
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Skylar was absolutely what I expected. Very professional. Shared all the details, videos, etc so I understood the issues. He also provided options and a lot of experience which made decision Int easy. We'll done Service: Repair AC
Dennis McBroom
Nov 20, 2021
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In edition to annual maintenance and duct cleaning, Billy installed a new UV air scrubber in our unit. Ace is a great company to work with. Reasonable prices, solid service and, very importantly, great people to work with. I have used ACE for years and have no plan or reason to change. Services: Clean ducts & vents, HVAC maintenance
Arlyce Willson
Nov 11, 2021
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The repair man was very nice. Knew what he was doing. We thought for changing the wax ring the price was very high for one half hour of work. But when you get to 80 and can't do it your self you have to pay. Was surprised when I made the appointment, I told the man I was gone between 10 and 12:30. He made the appointment for between 1 and 5, which was good. There should be a place to write that I was not available between 10 to 12:30. At 11:35 there was a message that I should call that is something you can't do when you are in Church.
Roger Lay
Nov 10, 2021
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The fan motor on my A/C went out. ACE responded quickly and replaced the motor. Marc arrived on time, communicated clearly, was detail oriented and I believe did a great job. Ace also installed my A/C 3 years ago and did a great job. Plus they are a Veteran-Owned company. Service: Repair AC
Sonja Barclift
Nov 10, 2021
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ACE is so lucky to have such a competent, professional, knowledgeable person working for them like Daniel L. He was very patient and explained everything to me. He is very well educated in the area of air quality, which is very important to me. It was a pleasure doing business with you all. I don't often give a 5 star review but it was earned.
Tracy Joy Randolph
Nov 01, 2021
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Ian is always personable, professional, and friendly. He greeted me and told me wanted he needed to do. Afterwards, he took the time to show me photos of what he found when inspecting my unit and gave me detailed explanation of what he found. I've been with ACE HOME SERVICES for two years and have always been treated with respect and kindness.
Deana P.
Feb 23, 2021
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ACE just finished replacing 2 air conditioners and putting new insulation in my attic. From purchase through installation, the process was quick and easy. All of the ACE staff is professional and friendly. They took special effort to ensure to protected my home and left it in the same manner as when they started. I can't say enough good things about Sky and the other team members at ACE!
Claudia L.
Jun 02, 2020
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Ace home services has been the best for us. Replaced our Ac last year using their lease program. Had to get service today. Our technician (Skylar) was professional, quick, and efficient. Thank you all at Ace!