Rated 4.92 / 5 from 37 reviews
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The Lee Thompson Co We specialize in residential and commercial heating and air conditioning service and replacements. We do not do any new construction which means our technicians are out repairing ac units all day long. Since all they do all day long is fix ac & heat problems it means they usually have seen whatever problem it is you have. This means they can quickly diagnose and fix your problems saving you money.
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Air Conditioning
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air conditioner repair air conditioner service and cleaning high efficiency ac installation heat pumps compressor repair condensate drain lines indoor air quality coil and duct sanitation air purification/ sterilization duct cleaning home protection: smoke alarms, co detector, whole house surge protector duct repair/ reroute/ modification whole house dehumidifier wifi / smartphone thermostats residential zoning systems ductless solutions ductless mini-split systems thermostat service filter replacement
Heating
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Call The Lee Thompson Co for furnace repair and replacements, professional air duct cleaning, ventilation problems, and heat pump repair or furnace cleaning and seasonal safety inspections. We are your complete Home Air Comfort Specialists. Call the HVAC Specialists, The Lee Thompson Co today for high efficiency furnace installations that will keep you and your family in low cost, eco-friendly comfort all year!
Reviews (37)
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Robert Manelis
Aug 10, 2022
Lee Thompson AC is great to use, professional, competitive in cost, service techs (Kevin & Chuck), the best. Kevin is respectful, knowledgeable, thorough, and has solved a wiring problem that 3 other companies couldn't sort. Highly recommend!
James Mertz
Aug 10, 2022
Carlos Banegas did a great job for us servicing our HVAC systems today. He didn't leave until all was just right and to our liking. Thank you.
William Bacon
Aug 10, 2022
Kevin serviced my A/C today and could not be more pleased. He was courteous and responded to all my questions. He also gave me his thoughts on what to expect when going to the new units that use the different coolant. Thanks for your service.
Leslie Brock
Aug 10, 2022
I have been using Lee Thompson since 2014. I have a complicated unit that was faulty since day 1. After using several other companies that did nothing but waste my money, the maker Lenox, suggested calling Lee Thompson. They have fixed all problems showing us the faulty parts and fixing promptly. Anyone who has a Lenox zoned board unit should use only them. Thanks!
Shane Megee
Aug 10, 2022
***** Kevin, was awesome! Could not recommend this AC GUY enough! On time and resolved my issues right away. Kevin, was very professional and honest. He explained the issue and the work needed, which was done promptly, professionally and affordably. Just send Kevin *****
Frank Incrapera
Aug 10, 2022
Great experience!! The men at Lee Thompson Kevin, Joe and Robert did an excellent job installing new Lennox and removing old ac...attention to detail and client care are strong with this group. Thanks Kevin.
Lisa Corder
Aug 10, 2022
Henry Gomez did an excellent job today servicing my unit. He went above and beyond by painting the filter drier on on the unit with some spray paint I had in my garage. He pointed out the rust and offered to paint it if I had paint to help prevent further rusting. Thank you for your thorough work today.
Andrea Macejak
Aug 10, 2022
I've used Lee Thompson for over 10 years. Their technicians are knowledgeable and dedicated. They make sure they get it right the first time. I use their maintenance program and it's prevented hundreds of dollars in repairs. When my home flooded, they came out immediately and got my system safely up and running the same day. They're the best.
Steve Young
Aug 10, 2022
Henry and his Lee Thompson team are truly inspiring professionals. Very detailed, constantly learning the best technology to keep us breathing fresh air minus the mold, mildew and viruses. Two thumbs up for me!
Rob R.
Aug 10, 2022
I got a new unit and replaced all ducts and vents. The guys that did the work were in my home for almost 12 hours, they worked their butts off getting everything done in one day. It was huge job and I don't envy crawling around in a hot, humid attic during summer in Houston. Thank you to those guys for my wonderfully cold house.
Home Owner
Jan 24, 2022
Excellent, educated and prompt professional service, have always had exceptional customer service. Henry came out and thoroughly checked my Lennox was in great working order. Many thanks to The Lee Thompson Company for taking care of my needs. Services: Heating maintenance, Install heating system, Install AC, Repair AC
David Purcell
Jan 21, 2022
Great and reliable company. Kevin was courteous and thorough, and had many good suggestions to help me improve my air quality. Service: HVAC maintenance
Bill G.
Jan 12, 2022
Great price. Even better service! Highly recommend for mini-split installation. Extra points for cleaning up after themselves without being asked.
Ellie Chaikind
Nov 21, 2021
We have used Lee Thompson Co. For many years and are so pleased with all their services. I highly recommend them for all your heating and air-conditioning needs! The office staff is friendly and the service people are very professional and competent. Services: Heating maintenance, AC maintenance, HVAC maintenance
Chuck Smith
Oct 25, 2021
I purchased a new A/C-Heating unit a couple of years ago from Lee Thompson at the recommendation of a friend. At same time I purchased the twice yearly maintenance contract and couldn't be more happy with their service. First the new unit installation was smooth and easy and the service techs that have come out for the check-ups have been top-notch.

I am especially impressed with Henry Gomez - he's been out twice and I hope they continue to send him when I need help. Henry is polite, considerate and really know his stuff. So good to see a conscientious worker these days. I would recommend Lee Thompson and especially Henry to anybody.
Paul Holzhauer
Oct 21, 2021
It has been near impossible to get an invoice and the correct agreed upon price. Promise after promise to fo and deliver has fallen short. Otherwise installation was fine. Had 3 systems installed spending near $30,000.
Rod Lozano
Oct 18, 2021
When my AC unit went out DURING THE SUMMER, the Lee Thompson Co. was quick to the rescue. They offer quality work at an affordable price. Their staff is professional, knowledgeable, and very friendly. I'm so glad I found them. Services: Install heating system, Install AC, Install thermostat, HVAC maintenance
Alyssa A.
Oct 14, 2021
We needed commercial air conditioning service for our business -- installation of a new Daikin commercial unit on our rooftop. Lee Thompson & Co provided great service at reasonable prices. Justin has been fantastic to work with for all of our commercial needs. He is responsive, always highly professional, and also transparent about what you need versus what you don't need.

They didn't push any new services on us. We got a commercial maintenance plan because we began to trust them. Based on that trust, I knew who to call when I needed residential service for my home. Thank you Justin, Stella, Lee Thompson & Co, and your amazing techs!
Jp Denk
Sep 16, 2021
I have been using Lee Thompson for three years. Their staff are friendly, responsive, well-trained and easy to work with. When it's time for service, I request the technician, Henry. He is a very professional, knowledgeable and punctual. I trust his findings and recommendations. Services: Heating maintenance, AC maintenance, HVAC maintenance, Repair AC
Robin Cavanaugh
Mar 18, 2021
The Lee Thompson Company has been my air conditioning and heating company of choice for nearly 25 years. They ALWAYS send a friendly and capable service person to my home. I personally encourage that everyone partake in a service contract to extend the life of one's HVAC unit. It is worth it! My recent visit included air conditioning repair by service person Henry Gomez, an amazing asset to the company. Henry explained in detail what was wrong and what needed to be done.

I really appreciated his in-depth explanation and visual proof of what parts had worn out over the past decade-plus. Scott Thompson runs a tight ship and hires the best in their field. I highly recommend this company and have referred countless clients over the years.
Pimp D.
Dec 16, 2020
I've used these guys several times over the years in two different homes. Several reasons why I will choose here first. 1. They don't recommend replacing the entire hvac system like many other places for everything. They do what is needed and dare I say at fair price. (My last repair was yesterday and it was about 100 bucks to fix heater). 2. On time. 3. Quick to respond.
Lisa W.
Aug 04, 2020
My husband and I have been using The Lee Thompson Company for several years now and their team is still providing superb service. Joseph did a fabulous job installing de-humidifier in my home. It was not a cheap investment, but has made a huge difference in comfort and air conditioning running a lot less. Additionally, Justin and Stella in the back office always nice and helpful. I would recommend them to my friends and neighbors.
Don Dowling
May 22, 2020
The Lee Thompson Company is a company of professionals. From the office staff to the technicians, they are THE BEST. Being a Realtor, I have used them for several years on various properties. Trustworthy, hard workers, prices are more than fair and competitive, friendly and are always there to help. I don't think the word "no" is in their vocabulary!
Susan Klick
Jan 27, 2020
They are polite, courteous and take time to explain issues.
John Christine Gagne
Oct 29, 2019
Quick response, professional attitude, friendly, efficient and reasonably priced. I can't get a better value than Lee Thompson.
Nancy Johnston
Oct 14, 2019
The technician was Very knowledgable and polite. He explained all that was needed in terms I could understand. He completed his work , cleaned up any dust leaving my house , attic and outside compressor areas actually cleaner than when he came! I recommend Lee Thompson for your airconditioning and heat care . I have used them for 40 years!
Lisa M.
Jul 31, 2018
Called to replace a defective Lennox coil. Brett called the Lennox Representative for me twice to ensure that Lennox (i.e., coil lawsuit) would honor my warranty and then installed a new one. Service guys are very professional and go out of their way to ensure you are satisfied.
Steve Eisenberg
Jan 25, 2018
Excellent service and price. Installed new condenser and coil and new new high efficiency furnace. Very satisfied.
D. K.
Aug 03, 2017
This is the go-to company. Trustworthy and honest and DEPENDABLE! I have used them for all my rental houses and my own home. Ask about getting your AC balanced- makes a huge difference.
Elizabeth T.
Jun 28, 2017
Great, solid company that keeps my house cool in the summer and warm in the winter. They have been taking care of the HVAC systems for several years. The one time I had a problem with the work, the owner took care of the issue to my satisfaction.
Sara B.
Apr 17, 2015
We had a technician come out to fix our A/C recently. This was the best experience I have ever had with a repair company. The service manager was courteous and seemed genuinely concerned with my problem. The technician was prompt, informative, and quick. Everyone was so nice. The technician even spent time explaining everything to us so we would know what to look for in the future. I would definitely recommend this business.
Tricia C.
Jul 26, 2014
These people were great! The technician did not try to upsell us and they had us up and running quickly. So tired of air conditioning people trying to sell me a new unit when I need something very minor. This place didn't do that. We only use them now!
Adam V.
Apr 14, 2014
Had a gentleman named Carlos come out and fix my AC unit. I followed him around and was asking all sorts of questions (why do this? what does this thing do? etc.,) He was patient and took the time to explain everything to me and I learned a great deal from the experience. Should I have any issues in the future, I will request him specifically. Good experience.
Diane K.
Sep 25, 2013
Had a great experience with the Lee Thompson company. I had a very difficult problem with a residential damper control company and I literally had 4 other HVAC companies out before one of the companies recommended I call the Lee Thompson Company. Growing up in Houston, I had seen their trucks around for years and now I know why, they are very professional and know their stuff. Terrence came out first and was very knowledgeable and took his time replacing the control panel for the system. Carlos came out a couple days later to make some final adjustments since their was still a problem with how the dampers opened and he made the system work even better. Carlos is very experienced with damper control systems if that is your problem.

Both times I called they were able to schedule me that day or the following day and I thought the pricing was very fair for such quality professionals. They are their to fix the problem and not try to sell you a bunch of stuff you don't need.
Jaime G.
Jun 21, 2013
We had the compressor go out on our AC at 10 pm Thursday night. We called around and Lee Thompson Company was the first of MANY companies that could guarantee a time frame to come out on Friday. We REALLY didn't want to have to go ALL weekend without AC especially having a 3 1/2 year old and small pug that definitely need to have AC. Gilberto P. came out and he was great. Knew right away what was wrong and had the unit fixed within an hour (which included a complimentary cleaning of the outer unit).

He explained what he was doing and why. He has been doing this line of work for 9+ years and seems to really have a passion for it, even in 95 degree weather. When he was writing up the ticket he explained the charges and that the company (to remain unnamed) that he used to work for charged double what they charge for the same part. That really made me food that I was getting a great value.

I forgot to give him a coupon that I found on Angie's list and called immediately after he left. I spoke to Dusty, and she said that it would be no problem to still use the coupon. Overall they all seem really professional, friendly, and super knowledgeable. I would DEFINATELY recommend them and will be using them in the future for regular AC/ Heating checkups and repairs if needed.
Ken H.
May 15, 2013
Had an issue with the AC and called Lee Thompson. They sent out Terrence a day earlier which was GREAT. Terrence was wonderful. He explained everything and was not bothered when I watched and asked questions. He freely answered them and commented on what he was looking and. I HIGHLY recommend Terrence I felt comfortable working with him. When he left I had cold air and I was happy! Ask for Terrence.
Diana M.
Feb 05, 2013
I used these guys for a quote (and am holding off on a repair for a little bit). So this is about the customer service so far of the company. Chuck Ward is their quote guy, and he came out for at least an hour to inspect my A/C system. He was just a really funny, cool guy, did a thorough job, and promptly wrote up a quote. The best part is the prices were really great.

I have a friend who usually does my A/C work, but when I shared the prices with him he said they were great and encouraged me to use them. So, 5 stars for being personable, honest, and not too expensive. My only (personal) recommendation is I was quoted Amana. Not a fan of Amana, so ask about other brands they carry.