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Roland J. Down Service Experts With 24/7/365 Emergency Plumbing Service available from Roland J. Down, plumbing problems don't have to be a headache. When you have help from our professionals you can rest assured that any plumbing problem you have will be fixed fully. Roland J. Down Service Experts in Scotia will take care of everything needed to ensure your home's comfort. Whether your air conditioner or furnace breaks at the time you need it most or you're in search of indoor air quality solutions that meet the highest EPA and ENERGY STAR standards, you can rely on our Scotia team. We're experts in heating and cooling, and plumbing -
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Furnace Installation
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Having your HVAC systems hooked up by an Expert is extremely essential to stop any future issues or needless repairs. Our Experts at Roland J. Down Service Experts can also help you in recommending which furnace is a good match for your home. Getting the size correct is critical, as one that's too big or little can have an effect on your heating costs and ongoing efficiency.
Furnace Maintenance
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You've heard it repeatedly, but regular maintenance for your HVAC system is the best approach to avoid and boost efficiency. Ongoing tune-ups help your heating have a longer lifetime, perform properly and offer the highest efficiency achievable.
Furnace Repairs
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If your furnace isn't operating right, our Experts can check the complete health of your system. It's easy to log on online and research why your furnace isn't heating, but there might be an additional reason that needs a skilled opinion.
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Reviews (18)
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Roxanne Thomas
Aug 10, 2022
I just had a tankless water heater installed. Superb quality of work. I have a very old house with a dirt floor basement and stone walls, 2 feet thick. Rick L. & Joe T. turned what was a disaster into a real work of art. Excellent explanation and and workmanship that can't be beat. Rick L. & Joe T. are the very best! Can't say enough about the fantastic job they did. Roland J. Down should be very proud of these employees
Lisa Bennett
Aug 10, 2022
We had a new central air conditioning installed today at our home by Ethan and Ernie. They were both very professional and did a great job installing our air conditioning! They also took the time when they were finished to show us everything they installed and explained the different components of the air conditioning system. I would highly recommend Ethan and Ernie based on the excellent quality of their work, their professionalism, and customer service !
Mark Doherty
Aug 10, 2022
I had a broken AC Unit and the tech gave it his best shot on a 21 year old system. I ended up purchasing a new furnace and AC Unit. On the day of the install Ethan arrived right at 8am. He introduced himself, explained the process, and asked if i had any questions. Rex showed up a few minutes later and jumped right in. Ethan and Rex were polite, clean, and got the job done right. I am an attention to detail person so i took notice of the wiring and water line tucked away nicely. I would welcome these guys anytime!
Jim Morehouse
Aug 10, 2022
Ethan and Ernie were great! Very knowledgeable and professional and did a great job installing my central air and furnace. A+++
Carolyn Kibbey
Aug 10, 2022
We've been dealing with Roland J. Down for the past 37 years and have always been pleased with their service. We had a new AC installed this AM and the technician, Ethan, was very efficient and respectful. We also, had a new humidifier put on our furnace at another time this year and that was installed in a professional manner, too. I have always recommended Roland J.Down to friends/family.
Jeannine Messina
Aug 10, 2022
We had a scheduled service cleaning on our furnace with Grant and Elisabeth, which they performed in a very professional manner, describing in detail what they were about to do and why. They were both very polite and informative, and successfully completed the task at hand. Grant seemed very educated in his field and answered all questions with an easy to understand explanation.

As a customer, I appreciate good and honest service, and that is exactly what we received 😊 Thank you Grant and Elisabeth for a trustworthy feel to our experience on this day!
Carla Leotta
Aug 10, 2022
Great experience as usual with Roland J Down. Grant is an outstanding technician and I appreciate all the time he takes to answer my questions and explain the operations of my boiler. He provided great service and I will ask for him to return to my home in the future.
Janet VanBuren
Aug 10, 2022
Mike and Kyle did an excellent job installing and explaining our new AC heat pump system. We were told it would be a 6 hour job. Despite working in the rain, they did the job in about 3 hours. Thank you so much.
Kristine Isaksen
Aug 10, 2022
Everyone who was involved with the installation of my furnace were professional, courteous and did a wonderful job. Very pleased with the work and the furnace. Would highly recommend this team!
Annemarie Kirkland
Aug 10, 2022
Excellent sales and service during a conversion to a new central air conditioning unit and a new hot water heater installation.
Cheri Feldman the Sales Consultant arrived quickly for the product quote and stayed after hours for measurements and to inform me of all my options. She was knowledgeable, concise and made me feel confident in my product decision.

She helped me with a installation appointment on the day I chose.
Installation day invoked James, Chris, Ethan and Nick. They arrived on time and they were all courteous, efficient, skilled and extremely neat. They removed all the old materials and helped me understand how to use all the new products. They personally walked me through everything they did before and after and gave me contact information for future appointments.

I was extremely pleased with my entire experience from Roland J. Downs. Of note, this all started with a Roland J Down technician, John, installing a new Ecobee smart thermostat. He determined my current air conditioner and hot water heater were in need of an upgrade and got the ball rolling. I really appreciated his service experience.
Linda T.
Mar 30, 2022
With my own home as well as two rental units I rely on Roland J Down - a LOT! I truly appreciate their quick response yesterday to my call for service to my heating system. Thanks to Mark for getting our heat up and runnng.
Margie Panetta
Dec 16, 2021
We have been using Roland J.Down since 1998 and have never been disappointed. Today we had a routine service visit. Ameen and Jeff were pleasant and kind, and very knowledgeable. This company does it right! We highly recommend R.J. Down! Margie and Peter Panetta
Mike Glindmyer
Dec 01, 2021
Ameen was prompt and very personable. He did a great job with my furnace tune up and gave me some great tips.
Rhonda Z.
Nov 27, 2021
We recently had a new oil boiler installed by RJD: it was a great experience working with both Ryan from the sales department and Gene, Reyaaz, James and Ethan, the installers. They did an tremendous job. The installation looks awsome and they left our home spotless when the work was done. They went the extra mile to make sure we were happy with their work; very refreshing to get such great service these days. i would highly recommend RJD - Rhonda Z
Whitaker R.
Sep 24, 2020
Rick, Richard, James, and Amelio did a great job when our water heater died. Rick showed up and was ready to start repair. The team came next day to do final steps of heater installation and the finished job is very organized and clean. I was impressed with their service and responsiveness. Thanks very much!
Ashlee D.
Aug 13, 2020
Unfortunately our boiler stopped working. We reached out to RJD and Byron gave us an estimate on a repair. He spent ample time with us and gave us clear information. We decided to go with a new boiler so we then met with David in sales. He again spent a lot of time with us and laid all of our options out clearly. He knew we were a family of 4 with no hot water so he was able to set us up with an installation date of the very next day.

We then worked with Justin and Ben for installation. They were very professional, maintained social distancing and wore masks any time they were near us. They kept the work area clean and worked quickly. We are very happy with our new unit! Everyone we've had the pleasure of working with at RJD has always been pleasant and professional. Highly recommended!
Charles Kahn
Aug 04, 2020
High quality, professional, timely service... Outstanding technicians, Bryan & Ernie, provided excellent boiler installation and service... have been using Roland J Down products and services for over 25 years.
Veronica F.
Jun 14, 2020
I called for service on my air conditioner. They were very nice, the two gentlemen that showed up were on time and very knowledgeable about my air conditioning problem. They informed me of a few things fixed it and my AC works as of right now. I had no problem, I paid under $300 and that included the $120 service fee. I'm not sure what to compare the price to, since I haven't had any problems in the past. I would recommend this company