Rated 4.19 / 5 from 16 reviews
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Robertson Morrison The growth the company has enjoyed through the years has been based on doing the best possible job every time and operating with a 100% satisfaction commitment. A strong reputation and positive word-of-mouth referrals are Robertson Morrison's most important source of business. The company began business in 1959 in Ann Arbor, concentrating on residential and light commercial heating and cooling projects. During the late 70's the company became involved in larger projects.

Your management team at Robertson Morrison includes individuals, with degrees in fields such as engineering, architecture, urban planning, construction management, accounting and business. We enjoy learning and appreciate that we have learning opportunities every day.
Highlights and features
  • Commercial HVAC, Maintenance Services, Cooling Services, Design Services, Heating Services, Replacement Services, Residential HVAC, Ventilation Services
Services
Residential Heating & Cooling
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Robertson Morrison Inc's has a 100% satisfaction commitment to our customers. Heating and air conditioning systems continue to become more complex and Robertson Morrison believes that customers need to be able to rely on having well trained technicians work on their equipment.
Commercial Projects
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Commercial projects make up Robertson Morrison Inc's largest segment of work. Robertson Morrison often becomes involved in projects at the early stage of development at the request of the owner or architect. The company takes on the responsibility of recommending cost effective and creative systems that architecturally integrate into the project's design.
Reviews (16)
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Peter G
Aug 10, 2022
As usual, the work was performed on time, per the original quote, by skilled people who did the work in a totally professional manner, and had everything right the first time
Steve And Jackie D
Aug 10, 2022
We can't thank you enough for the outstanding service that you recently completed on our Trane Furnace Thank you so very much for your outstanding service. We plan to tell others about your company and call upon you for future repairs as needed.
Christopher F.
Jan 26, 2022
Greg an experienced HVAC professional came out to do my furnace tune up right on the nose at 6:30am. He was very knowledgeable showed me some other things about my humidifier and maintenance for my drain pipes. He did a tune up and combustion analysis that determined the efficiency of my furnace, the CO output etc., Would do business with them again.
Sylvia Ertman
Nov 22, 2021
The group of fellows that Installed our furnace was outstanding. They were professional, friendly, answered questions. All were just Super nice Date of installation 11/9/2021 We have had furnaces installed by Rob-Mor in the past. We highly recommend this business. Gretel and Sylvia
Brandon Marshall
Oct 06, 2021
Rob-Mor has been our go-to service provider for about a decade. We continue to be impressed with their technicians' attention to detail and professional and courteous approach. And here's a shout out to Karen, that warm attentive voice on the other end of the line every time we call. Thanks folks. Service: HVAC system maintenance
Bob Krzewinski
Aug 04, 2021
Joe showed up on time and did an outstanding, detailed checkup and cleaning of our heating and cooling system on our house. Services: Heating system maintenance, Cleaning, Ductless heating & A/C services
Rachelle Lambson
Feb 18, 2021
They came out the same week we called, showed up on time, fixed our ac in a short amount of time, and the repair was much cheaper than we expected. Repairman was friendly, knowledgeable, and made sure to wear a mask when interacting with us.
Bill M.
Apr 25, 2020
Knowledgeable service guy but $165 for a travel fee + 1 hour labor to tell me to ask my neighbors how they fixed their HVAC issues just isn't acceptable when the issue wasn't resolved and no actual work was done.
Timothy Pott
May 19, 2019
Robertson Morrison did the original installation on my HVAC system several years ago. Since then they have done every bit of service in a timely, professional manner. They have bailed me out of more than one emergency situation and I will continue to turn them whenever I have any needs for HVAC service, repair or replacement.
Dan S.
Aug 22, 2018
Robertson Morrison installed a new HVAC unit in my place in 2013. I have just found out that they installed the drain pipe incorrectly, causing it to leak into my downstairs neighbors' unit. They also left a broken T junction on the master drain pipe, which would allow water from upstairs to leak into mine. Needless to say I won't be asking for work from RM again.
Ross Johnson
Dec 29, 2017
We've had Robertson Morrison assist us with our heating and cooling needs for years now. They've always shown a strong commitment to us as a customer and demonstrated top notch expertise. Twice in the past ten years we've had sudden failures of our air conditioning unit on a rental property that we own and Robertson Morrison was out within 24 hours to replace the unit.

Both times they responded immediately and solved the issue with minimal involvement from us. On our own home they've been out multiple times to diagnose airflow issues that leave areas of the house colder than we'd like. In these cases they've demonstrated vast knowledge for heating and cooling and helped us balance the temperatures to our comfort level.

Recently we had a zoning system installed by them which has not only made our house more comfortable, but installation was quick and easy. Their professional team showed up on time, installed the system quickly and then spent ample time teaching us how to use the new thermostat and walk us through how the system works. Highly recommended.
F. G.
Mar 04, 2017
We had previously used Robertson Morrison for periodic maintenance of our furnace/AC and found that they cleaned everything in a satisfactory manner. Some time after that, the blower motor control failed, and since this was a 25-year old unit, we called on RM for help. They had a replacement furnace installed and running the next day, and paid extra attention to make sure there were no leaks and that we understood everything about the unit.

The unit which they recommended is much more efficient than our old one. Prior to the experience with RM we had relied on a larger company in the area to install and service our furnace, with some good and some bad results. So far RM has been consistently good.
M. E. K.
Dec 16, 2016
I can't say enough good things about Dan and Bob from RobMor! They are customer oriented, professional, do what they say they will do, and conscientious when working inside and outside your home. I highly recommend Robertson Morrison; they are the "A" team for HVAC in Ann Arbor and the surrounding areas! :
Perry Plouff
Jan 23, 2016
Excellent job, skilled work. Robertson-Morrison offered us good selection of options, then crew made a clean, crisp installation (home furnace, A/C, and water heater). Updated and cleaned up old plumbing close by, as well.
Rusty Spring
Nov 01, 2015
I found Robertson Morrison Inc via Aprilaire's website and had never heard of them before. After going there for a simple part for my humidifier I was blown away at the customer service. I did not catch the woman's name who help me but everyone in the office seemed to be very cheerful and happy like she was. She showed me that the instructions were on the back of the box for installation even with out me asking. Although I hope I never have any issues in the future with my HVAC system, if I do I will definitely be calling them.
Robin R.
Sep 30, 2015
We recently called Robertson Morrison to service our generator prior to the sale of our home. They are not our normal provider. The service was prompt and got our equipment back in order. The markup costs of their work were higher than our normal provider but we were willing to pay a professional to get the job done. Their service technician, Jeff, was earnest asking about who serviced our HVAC and going on to examine our AC units and try to offer advice on these.

I told him we would be moving (did not tell him we own commercial real estate with generators and still live here) but we were happy with our previous service provider. I could tell then that he assumed we were moving out of state but appreciated his "cold calling" until. He told the new homeowner lies and failed to disclose to them that he was not the normal service rep for the generator nor did he disclose the service history we provided him.

He hyperbolized the context of the prior service call, failed to disclose that we had him put a new battery in place ahead of schedule in good faith when it wasn't needed and also cast blame on our respected realtor who had no part. They were that desperate for work that they malign others. Can you really trust a service technician like this? There are other classy professionals that provide great service and depict situations in their true context without maligning everyone around them.