Polar Express Air Conditioning & Heating Kissimmee, FL

Rated Excellent
Rated Excellent from 11 reviews
Polar Express Air Conditioning & Heating LLC is an HVAC Service, Repair and Installation contractor serving Commercial and Residential customers throughout Orange County, Osceola County, Seminole and Lake County Florida.
Services Offered
  • Cooling Services
  • Design Services
  • Installation Services
  • Maintenance Services
  • Repair Services
Contact Information
Phone Number (321) 263-1351
City Kissimmee, FL
Zip Code 34746
Address 4698 Cumbrian Lakes Dr
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Products and Services
When it comes to heaters, ventilation, and air conditioners, we handle everything from circuit repairs to replacements or installations. We work hard to not only meet your expectations but to exceed them. Not only do we provide great service, honest prices, reliable installations, knowledgeable maintenance, and repairs but we don't drag our feet. It's our goal to provide speedy service getting you back to comfort faster.
Reviews and Testimonials
Rated Excellent (5 of 5) from 11 reviews
  Testimonial by David Villegas
Mohammed and his team are amazing! I've used several AC companies over the years, but Mohamed is the best! He is also very reasonable and Guarantees all of his work.Seriously look no further. You will not be disappointing!
  Testimonial by Ray Hussain
Mohammed was very versed in this field. He came out to the house because we were having some issues with certain rooms not getting cold and getting the correct flow of air. Also sometimes the AC wouldn't turn on. He was very responsive and gave adequate feedback. He fixed the issues. And his pricings are very competitive. I will definitely use them again for my future HVAC needs.

Thank you for the great customer service as well and the professionalism.
  Testimonial by Kimm Gent
Today I had one of the best customer service experiences I've had in my 16 years of living here in Central Florida.
My technician (Mohammed) was not only very knowledgeable about AC repair but was also kind, empathetic and caring.
I plan to make this company my main go to for all of my AC & Heating needs.
Awesome job Mohammed!!!
  Testimonial by Andrew Moore
Absolutely fantastic service. My HVAC system stopped working late in the day (after 5) on a Thursday. I called a few big named HVAC companies. None of them would come out that night. I called Polar Express and the owner answered and sent his team right away. Mohammad and another gentleman came out and it was determined that I would need a major repair or purchase a new AC. Since my unit was old, I went the route of a new unit. Mohammad stayed up late and found a unit and was able to get it next day. The Polar Express team came Friday and stayed late to get it installed. I highly recommend this business.
  Testimonial by Edwin M.
Mohamed and Joe came over for a second opinion diagnostic. We was told we need a new txv device by another company these guys came out and found that wasn't the issue our return duct under our home was crushed which is why our ac unit freezing over. These guys fixed the issue and I couldn't be any happier, do yourself a favor and call these guys for an honest diagnostic and repair.
  Great service
by Maria Xuarez
Apr 16, 2022
I am very pleased with their service. Heather has been helpful in scheduling my appointment. The technician was very helpful and friendly and he pointed out that my dryer vent needed to be relocated so my air conditioning unit would work more efficiently. Overall it's been a great experience and I will be using them again in the future!
I recommend this business
by Krystin A.
Mar 09, 2022
Mohamed was amazing! He came out to give me a second opinion after a different company said it would thousands of dollars to fix my issue. With in 30 seconds he figured out the other company had miswired a part which was causing my issue! He was so professional and throughly showed and explained to me what was wrong and how he was correcting it. Even documented it so I can go back to the other company to try to get money back. I can't thank him enough! Also shout out to Heather in the office for being so helpful and getting me scheduled so quickly.
I recommend this business
  5 stars
by Mike Sison
Dec 13, 2021
5 stars for this company. Came on time, honest and reliable. Mohamed & Joe came and checked everything and did a wonderful job. Even for a coupon.
I recommend this business
  Great job
by Craig Olinger
Nov 23, 2021
Mohamed K. and Joe R. were fantastic and professional. They fixed our issue with the transformer in the HVAC and even took the time to clean up the wiring in our Nest thermostats upstairs and down. Really great job and very impressed. We'll definitely use them again!
I recommend this business
  The best AC service
by Brian Hawkins
Aug 23, 2021
Polar Express is hands down the best AC service company I have ever dealt with. My unit went down last week, and Mohammed came out and figured out the problem. He remained in constant contact with me throughout the weekend until my parts came in. Then today, Joe was sent to my house to install the new motor. He did an amazing job, and his customer service skills were second to none. My AC is running perfectly now and keeping my house nice and cool. I can't stress enough just how good their customer service was. You could tell that Mohammed and Joe both really cared about getting the job done efficiently and correctly. I will definitely be using Polar Express for all of my AC needs in the future.
I recommend this business
  Thank you
by Niti Salvi
Aug 09, 2021
Just one day before our vacation, our a/c broke down. The motor froze and water was dripping from the vent in our living room. I called a few companies but only Polar express responded back. And I would say that was lucky for us!! Muhammad and Joe came in the morning and were very efficient and knowledgeable. They not only diagnosed, but fetched the parts from other side of Orlando and fixed our a/c the same evening!! They were very cooperative and understood our emergency. I am very thankful for their wonderful service and would highly recommend them.
I recommend this business
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