J J Smith Heating & Cooling in Cincinnati, OH

From the beginning, my company became recognized for its honesty, commitment to customer satisfaction, and excellent, professional work. My family and I were surprised at how quickly our company began to grow as more and more calls we received, on a daily basis, were from people referred by their family, friends and neighbors. By choosing to honor old, tried, and true values, I began to depend less and less on commercial advertising and more on the word of mouth of our satisfied customers. To this day, this has not changed. Our customers are still the biggest, single reason for our continued success and prosperity.

Continually investing in education, where our skills are frequently updated and enhanced is a routine part of the way we conduct business. Frequently attended are training classes and seminars presented by major manufacturers, such as: Trane, Rheem, Bryant, Carrier, York and Williamson to name just a few, and our customers are always the benefactors to our increased knowledge.