Isley's Home Services

Had a water main break a week ago. Ugh!! Richard came out on a Saturday, assessed the situation and it was fixed in a few days (complex situation, required boring a path and installing new copper tubing under our driveway to replace the deteriorated PVC which was the original install 35 years ago). Richard and George and the entire crew were pleasant and patient (I had a bunch of questions they answered). I've been a customer since they did air ducts clean a year ago. (Did you know this has to be done? Periodically, like every 10--15 years? I didn't!) Thanks, guys.

I'm writing to thank you for the nice job Chris did on our pipe replacement. He was very dedicated to doing a good job. He seems to really care about his work. He disrupted our lives as little as possible, and always kept things cleaned up. Our pipes have never been better!

Max installed our new a/c and furnace. The work was professionally completed! We only had one small incident which was taken care of very quickly. Max performs very professional work in a friendly, but businesslike manner.

After calling Isley's they were able to come out for an A/C inspection the following morning. I was expecting the worse outcome of having to replace the old unit. But Rick said it was still running strong and only needed a simple circuit board bypass. I was so impressed by the professional work ethic & honesty that we received that I am completely won over by this company and highly recommend them!

We've called on Isley's in the past to replace our two A/C units and a gas hot water heater. They were actually the low bidder on our A/C project, but I thought the hot water heater was pretty expensive ($1300 installed), but that might be what they are these days. This project started out as a simple kitchen faucet replacement that I had attempted myself and got bogged down in, and morphed into that plus a replacement for our old RO system. Jonathan made three trips to get it all done, but in the end it only took two work days to sort it out and get it all done. We're happy at the moment and will see how it all works out over the long haul. Jonathan was prompt, knowledgeable, professional, cleaned things up when finished and answered all our questions.

There was no hard sell with the RO system and the install went quickly without any problems, and it all looks good and works as it should. So, we're pleased and will look to Isley's in the future for our home services needs.

Melvin and Lamar were great. Very knowledgeable, organized, fully explained in detail what was being done. Highly recommend this Company. Derrick didn't just sell me the system, he educated me on it. Again, very knowledgeable. Good communication with administration/office. Service: Install AC

My experience today with Rick was probably the best I've ever had with any service/maintenance tech. He took the time to explain my options and their corresponding costs. Honesty and integrity are alive and well in this employee.

Great service, Super responsive, knowledgeable and kind techs. A great family run business i would highly recommend to everyone!

Olivia who answered the phone with a smile in her voice got me scheduled for same day service and notified me when the technician was on his way to my house. Dustin showed up and did a great job fixing my plumbing leak. He was professional, pleasant and very knowledgeable. He made it look easy. I highly recommend this company and will for sure call on them for future needs. Great customer service!

We were very impressed with the quick response! After calling Isley's to schedule for an issue with our heater we had a tech at our home within 3 hours and working heat shortly after that! Friendly staff and prompt service. We definitely recommend them and will use Isley's for all our future needs. Service: Heating system repair

So I gave a bad review after Isleys cancelled twice on me for my AC system preventative maintenance, the second time I wasn't notified that the tech canceled. Well they did make the third appointment, actually we're able to get there early and Kevin did an excellent job. He even took time out to explain features on my smart thermostat to run my system more efficiently that I hadn't been using and took the time to make those adjustments for me on the thermostat. Kevin was friendly and thorough. My system is an Isley install from last year and it runs beautifully. All is forgiven, I'd recommend Isley's.

Everything good. Mark of a great company. Sara is awesome and Derick was efficient and very professional I will keep them in mind when I am ready to purchase. Costs were in the ballpark

Just purchased a brand new Trane Split System, as my old HVAC unit could no longer keep-up with the Arizona summer. My new unit is big, powerful and sexy. Prior to purchase, we interviewed 10 competing companies. ISLEY'S of course won the contract/sale. Let's hope future service lives up to the hype.

We had an intermittent issue with reverse osmosis system and of course it didn't occur the service call. Despite that, Zach was tried to fix the issue and even volunteered to do more research with R/O company if the issue reoccured. Fortunately his fix worked and the issue has not reoccured. Very impressed with the service received!

Had used their techs for service on an old 20 year old unit and got good objective feedback as to how much longer my system would last and how to budget for a new one. When time came brought out their sales rep, explained issues I was having cooling the home and need for new unit. Rep actually took video of my attic and explained why I was having issues with both unit and duct work plus gave me 3 choices as to how to approach my problem.

Bottom line is I had them replace the unit, correct and add duct work and return air vents, all was done in one day, install team showed up on time, clean up was very thorough. Ongoing service is always scheduled by a friendly office staff and field techs come out and just do their job without delay. Very happy and still a client.

Isley's performed our annual fall tuneup and also addressed a few low water pressure faucets in our home. The technician was very knowledgeable, helpful and courteous. The cost was reasonable and the service exceptional. I would certainly recommend Isley's for anyone's heating, AC or plumbing needs.

Started using this company for my personal home earlier this year. They have taking care of my RO, plumbing at Kitching and bathroom, dishwasher hookup and installed new sink and faucet. Kevin is the man and he is a keeper within this company. Always on time and such a great professional personality!

79 for trip charge. 89 for diagnostic. Quoted 400 for 2 pounds of refrigerant after that. My main problem was that I was told that I would be charged 58 to have it looked at. I went with someone else for half the price.

Great service. Raul performed a check on both heat pumps. He provided expert service with three recommendations. I opted for two of them to increase the longevity of our systems. I would highly recommend this company.

We've lived in our home in the Chandler area for over 15 yrs. We hired Isley Plumbing a few times and have received excellent service each and every time, from scheduling our appointment, notifying us with a reminder call and knowledgable plumber who answer all questions! We will always rely on Isley for all our plumbing needs.

Isley's was my 3rd call, but the 1st place that gave me a good feeling on the phone. The gentleman they sent out was awesome. He knew what he was doing and didnt try to to oversell me. He was fast and the work he did was quality. I will definately call them back next time.

We had a nasty surprise leak in our water service line directly under our driveway and called Isley's as I know them to be a trusted company in an industry full of questionable companies. They came out promptly to inspect the problem and provided a couple of solutions to fix the leak. They gave us some very reasonable quotes for the proposed solutions and we ultimately decided to have them replace the pipe that broke.

Once the decision was made, they had 2-3 guys out with a ditch witch and had the pipe replaced in a matter of hours. Since then we've had no issues and our water bill is back down to a reasonable price. If you're looking for a reputable company in this industry, look no further! Thanks guys! I hope I won't have a reason to call you in the near future, but if I do. hey at least I know you're going to do a good job and be honest about it!

My ac went out in the lower level of my house. When Mike from Isley's came out to give me a quote he said I was looking at about $6,000 because I needed a new unit. I had no way of coming up with that much so I went for second opinion. Turns out it was just the blower in my attic. $300 and I was up and running. Don't waste your time or money with Isley's... You will regret it.

I called Isley's because my A/C unit had failed. The person that answered the phone was able to get someone out immediately to take care of the problem the same day. Thank you for the fast service.

This was the worst experience I have ever had with an A/C company. Isley's technicians replaced an evaporator coil and it was a disaster. The technician didn't tighten the flap in the attic or the one on the compressor. This of course required two more additional visits for each tightening and puron refills each time. Then 3 weeks after the replacement, condensation filled the pan and the water sensor turned the a/c unit off.

Your on call after hours service is a joke. The person I talked to was unable to locate or connect with the "volunteer" technician. Don't offer after hours if nobody is responsible for being on call. We called another company after realizing Isley's does not have their business organized. The more professional and knowledgeable technicians we called further inspected our unit and noticed that the secondary drain line PVC piping was cut off for some reason and laying next to the a/c unit.

He brought it down stairs to show us. Isleys is the ONLY company that has serviced our a/c unit so I KNOW for a fact this was Isley's doing. And the technician took a picture of the drip pan that was cracked just to show us. Even if the Isley technicians cracked the pan accidentally they never inspected it or told us after replacing the coil and that was a VERY obvious crack.

Then to top it all off, we were told our Puron levels were STILL not filled all the way back up either after all those trips from Isley's technicians. It was down a full pound of puron. I will never do business with Isleys again, I am completely disgusted with the service, lack of knowledge and unprofessional technicians that are employed with this company. I am very VERY upset with the service I got with Isleys. I would never refer anyone to this company.

I was very happy and satisfied with the professional service I received from Isley's.