Rated 3.71 / 5 from 45 reviews
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Hoffmann Brothers We are a leader in the HVAC mechanical services industry with a strong commitment to quality. With over 40 years experience, Hoffmann Brothers Mechanical Contractors is a family owned company we understand that the success of this company has always depended on the commitment of our employees. We strive to bring our customers with the best quality performance in St. Louis.

Hoffmann Brothers does it all: repair and install commercial HVAC systems, design/build projects, commercial refrigeration repair and installation, commercial maintenance, sheet metal fabrication, Facility Automation, pipe fitting, or Energy Conservation. You name it, Hoffmann Brothers Mechanical Contractors can do it!
Highlights and features
  • Commercial HVAC, Maintenance Services, Cooling Services, Refrigeration Services, Design Services, Repair Services, Heating Services, Indoor Air Quality, Systems & Equipment, Installation Services
Associations and certifications
  • Better Business Bureau
Services
Commercial HVAC Systems
Report
Hoffmann Brothers HVAC Mechanical Contractors designs and installs heating, ventilation and air conditioning ( HVAC) systems for the full range of commercial development: initial installations, upgrades and expansions throughout the St. Louis, Missouri Metropolitan Area. We have handled institutional, industrial, retail and utility projects.
Design Build
Report
Hoffmann Brothers Mechanical Contractors specializes in high quality, cost-efficient mechanical HVAC design build engineering services throughout the St. Louis, Missouri metropolitan area. From concept through completion, Hoffmann Brothers Mechanical Contractors is a one-stop shop for mechanical projects, commercial heating and air conditioning project design and implementation.
Refrigeration
Report
Hoffmann Brothers Mechanical Contractors repairs, installs and performs periodic maintenance for all commercial refrigeration, air conditioning, heating, exhaust/make-up systems, and ice machines regardless of size or location. Our technicians are trained to work on all walk in freezers, line freezers, or coolers. Hoffmann Brothers is authorized to do warranty work for most refrigeration manufacturers.
People
Robert Hoffmann
Robert Hoffmann
Robert Hoffmann
Robert Hoffmann is a University of Missouri Rolla Graduate with a Bachelor of Science in Mechanical Engineering. He started his career at Procter and Gamble in Cincinnati, Ohio. He returned to St Louis and went to school at Ranken Technical College.
Gary Zastrow
Gary Zastrow
Gary is a graduate of Ranken Technical College and has over 22 years of experience in the HVAC field. In his 15 years with Hoffmann Brothers, Gary has been involved in the installation and service of many commercial and industrial piping, boiler, chiller, cooling tower and HVAC duct systems.
Tonya Rombach
Tonya Rombach
Tonya is a graduate of Hickey College. In her 11 years at Hoffmann Brothers, she has been involved with the service and maintenance departments, as well as the training and utilization of our dispatching software to its fullest capabilities.
Reviews (45)
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Bethany Twiehaus
Jun 21, 2022
Called to have an estimate quoted, immediately talked to a friendly staff member about our needs. Scheduled for a tech to come have a look and listen to what we're needing. Technician was friendly, immediately put on shoe booties to keep our home clean, which is awesome because we've had countless plumbing companies out for bids, not wear shoe protection.

He was knowledgeable and gave multiple options for us to think over, as well as a pamphlet about what financing and membership options are available. We haven't had any work done yet but seems like good people.
Cherryl Rainey
Jun 19, 2022
I was given frequent updates on estimated time of arrival that I appreciated greatly as it did not "tie" my day up waiting for service. Shane arrived and listened attentively. He was knowledgeable and completed the repair quickly. He provided information on what was repaired and reviewed my options for maintenance and service without trying to sell me something. I was very pleased with his professionalism and how quickly Hoffman Brothers sent someone out!
Stephen Evans
Jun 15, 2022
We had a drastic sudden drop in water pressure in our house and we called around to several different companies. Nobody would be able to see us for almost two weeks, which as you can guess wasn't going to sit well with the boss of the house. So, I did a bit of looking around and by chance, one of our neighborhood neighbors was driving home, in his Hoffmann Brothers work truck.

Right there on the side "PLUMBING". I was elated, to say the least. We've heard nothing but good things about the company, so we called. They got here the next day! Incredibly fast! Our plumber, Rich, was absolutely fantastic. He was professional and polite, and he didn't try to rope us into buying things or services we didn't need. He laid it all out for us and put it in terms we could easily understand.

He was courteous of our home, he was friendly to our pets, and he was fast, but thorough in his work. He was also very open to answering questions we had and was wonderful to talk to and get professional opinions and advice from. Because of our experiences, we will be using Hoffman Brothers for all of our needs moving forward, and I am already recommending them to everyone I can!
Tennille Mcclain
Jun 14, 2022
Hoffmann Brothers was great! They have options available and the technician that came was Absolutely Amazing! He was informative and helpful! He wasn't pushy and gave us all of our options. He was friendly and pleasant to talk to. I also love the fact that Hoffmann sent text messages to keep me informed and also called when the technician was on the way.

Above that, the company sent an email with the name and picture of the technician that was coming and his years of experience. I felt very safe using them and I signed up for the membership so I will use them for future needs.
Susan Thomas
Jun 01, 2022
Bubbly came to my house 3 times in the past month. He was great! Besides being professional, he was very capable completing all of my projects. Among the jobs completed included moving multiple outlets up and out of the way of new vanities that stand higher than our previous vanities, changing out a chandelier and he even moved the chandelier five inches to the left.

He did such a great job moving the ceiling wiring over that I had the option to easily patch the ceiling and repaint or install a ceiling medallion to cover the old smaller hole. Bubbly even installed the ceiling medallion. I have always used a different electrician when I need a job done, but I'm staying with Hoffman brothers for future projects.
TechSupreme T.
May 19, 2022
We are getting a hot tub and need to have some electrical work done. Called Hoffman Brothers and scheduled a walk through to get an estimate. Guy came out and gave me an estimate, but I never heard from them again. Called back a week or two later and the person who was in charge of our request was no longer employed. Went ahead with scheduling the work in which someone called me three days later to schedule.

So this morning (a week later) they came out to begin work. After an hour of no work being done, I was informed that the foreman had arrived and had some concerns. We went through all the options and he said that they won't be able to do anything today. That someone will contact me in a few weeks to schedule. He leaves and the other guy comes back and says that they want to come back when the hot tub gets delivered, to make it easier on them.

The hot tub is ordered, but that won't be delivered for another 7 months. After paying a third down as a deposit, I didn't want to be in limbo. Got a refund, but what a God awful experience. I've used them before and it wasn't this bad of an experience. This literally has me back at square one with the project, and a month of time wasted.
Jon Clark
May 09, 2022
In the morning we noticed a problem with our bathroom plumbing. We contacted Hoffmann Brothers and by the end of the day our bathroom was working great! WOW! Great Service! We were kept informed all day when a representative would arrive. Cody arrived on time and ready to help us. He was knowledgeable, respectful of us and our home and skilled. He explained how the problem could be corrected and the cost.

Upon our approval he fixed our problem and explained how we could minimize problems in the future. We had exceptional service! Hoffmann Brothers is now our "go to" company when we need help!
Imran Z.
May 07, 2022
Took day off work to wait for them Received message around 3 pm that they couldn't come at all - what a waste This company did not value my time so I cannot recommend them
C. B.
May 04, 2022
I was having problems with my a/c not blowing cold. My tech Kyle was wonderful.he diagnosed the problem and provided me with multiple options and patiently took the time to explain each and answered my questions completely. Thank you Hoffmann Brothers for your superior service and top notch tech Kyle.
Tim S.
Apr 28, 2022
HORRIBLE experience with Hoffman Brothers. STAY AWAY. Here's why: (1) Poor upfront communication. I asked for estimated costs for troubleshooting issue with water heater. Their response was $95 for someone to come and present solutions/costs to fix issue. When service technician arrives I'm told it's an additional $175/hr for diagnosis of issue.

Why not disclose this upfront when customer repeatedly asked? (2) Outrageous costs. I was quoted cost to replace water heater at over double costs of other local plumbers. They are very proud of their work and it is certainly reflected by costs. (3) Poor responsiveness. When trying to share my experience with company, I get crickets. Poor business practice when you are ignored.
James D.
Apr 23, 2022
Our dryer wasn't drying our clothes very well, so we had Hoffmann Brothers come out. The technician took some measurements, and said our dryer was fine, but there was a venting problem. He climbed on roof and cleaned out the screen on the roof outlet. That didn't fix the problem so he came out for a second visit and did a "thorough" cleaning of the vent.

That didn't fix the problem. Another technician came out a third time. He took a bunch more measurements, and concluded that the length of the vent going up to the roof was too great, and the only solution was to reroute the vent to a side wall which would likely cost thousands of dollars. This did make much sense, as the dryer worked ok when we moved into the house 2 1/2 years ago.

We paid Hoffmann Brothers over $900 for these three visits. We called another company that specialized in dryer vents. They did 2 things: improved the connection between the dryer and the wall, replaced the vent pipe in the attic (Hoffman didn't even go into the attic), and replaced the cap on the roof vent. The tech mentioned that the vent was full of lint and that Hoffman Bros did not do a very good job.

The dryer works fine now. We paid this company much less than what we had paid Hoffman Brothers - only they fixed the problem. OK, maybe we can give Hoffman Brothers a break, as their specialty is appliance repair, not vents. But they bungled an appliance repair for us. We call Hoffman Brothers in between visit 2 & 3 of the dryer vent fiasco as the icemaker on the refrigerator stopped working.

The technician came out and in the span of one minute concluded that it was unrepairable, told us we would have to buy a whole new door, gave us an estimate of ~$1000, and told us we would be better off buying a new refrigerator. The next month when during the third visit for the dryer vent, we told the tech, Scott, the icemaker story. He took the time to open up the icemaker and fix it.

This was the only redeeming aspect of the service we got from Hoffmann Brothers On the various visits, the Hoffman Brothers technicians advertised their home maintenance plan. Perhaps they are much better working with appliances that aren't broken. Bottom line: find someone if you have appliance issues.
Nancy Zoellner
Mar 27, 2022
Kyle was excellent! He arrived promptly, assessed the clogged drain, determined what needed to be done, completed the job very quickly and efficiently. I will definitely call Hoffmann again when needed! Whoa, Nelly! For the second act today, Shane was here to evaluate my water heater as I had little to no hot water. He, too, was totally professional and courteous.

He inspected the water heater and found it to be 13 years old. He then explained the situation and presented my options. Without wasting any time, Shane called to have a new water heater brought over. It was delivered in record time. Shane installed it in record time! And even better, he cleaned up after finishing! He was awesome . What a great company and group of even greater guys working for them! A+ in my book!
Ron Finney
Feb 25, 2022
I had my underground waste lines replaced and lined along with a few other plumbing items that I added once the crew was on site. Not only was their bid thousands less than a national competitor, but everyone I dealt with on the Hoffmann Brothers team was great. From Steve who did the initial inspection and bid to Shannon in the office and the on-site crew (Dallas, Ray, Jason and everyone else who I unfortunately can't remember their names), everyone made this very unfortunate event a little easier.

This was my first experience with a residential contractor where I felt comfortable and didn't feel like I had to look over their shoulders to make sure things were done properly and corners weren't cut. I truly appreciate the level of knowledge and professionalism that the Hoffman Brothers team exhibited and will be sure to recommend them to anyone that needs one of their services.
Paige C.
Feb 17, 2022
We called Hoffman for washing machine repair and my husband told them the model number and that it needed a water inlet valve replaced. We waited a week for the service and when he came he confirmed that's what it was and said he needed to go see if he could find the part and that the total cost would be $480. He left to go get the part which he should've already had. It's a $40 part.

My husband called the office and let them know we didn't want to do it because that is way higher than the average price for that repair. The service guy came back and said we didn't just owe $95 we owed $154 because he drove to go get the part. We paid it but will never use them again. Our washer is still broken, we paid $154 for that guy to drive around when they should've been prepared, and they had wanted to charge an exorbitant amount for one hour of labor. Sure they were nice on the phone but they are gouging people with cost. You can buy a new washer for less than that. Ridiculous
Samantha M.
Feb 16, 2022
Have had our electrical panel, interior and exterior heating and cooling units replaced, as well as our water heater. Regular maintenance, filter replacements, and everything is running smoothly. Also recommend the Wells Fargo credit line offered, the apps pretty easy to use and it's 0% interest for a few years so you have extra time to pay off unexpected repairs which has been great. Only negative would be the drywall work around the panel but a little putty and sanding has it fixed up.
Michael Jones
Feb 13, 2022
Outstanding work ethic, very, very very, professional, also Elliot same remarks, actually the entire team from Robert Hoffman down was one of the best installation experiences I have ever had, everything works perfectly! The team corrected many mistakes the previous company had made which improved the performance of the system considerably. Thank you Hoffman Brothers Team for a very pleasant experience, magnificent job from first contact out to finish!
Ochanya Mcroberts
Feb 10, 2022
I left town knowing my parents were in great hands. Hoffmann Brothers sent out an amazing team to replace their furnace and air conditioning unit. Stephen was an amazing point person. He was attentive and beyond helpful. The rest of the team they had was Dan, Matt, Steven, and Nick. Great team very professional, prompt and knowledgeable. Stephen was great and assisted with making sure that the main return register was not obstructed. Great products and fantastic service all around. My parents are so happy and excited!
Christa Shah
Jan 17, 2022
We have used Hoffman Brothers multiple times the last few months. The plumbers and technicians have all been wonderful and very professional. We have worked with Nick, Christian, Dillon, and many more. We had our sewer pipes replaced, and it was a big job. They explained everything along the way. We have been very happy with our service and will continue to use them. Highly recommend!
Gwen Morrow
Jan 12, 2022
Staff is so professional and customer service is top notch. I was given updates on when to expect the technician and he was very professional and explained things and was very patient with questions and comments.
Ashley Ann
Jan 07, 2022
I had a refrigerator and a dryer needing repair and Scott from Hoffmann Brothers was great to work with. He was very honest and gave me good insight on repair costs vs replacement cost. I had good appliances that have lasted over 12-13 years each and repairing the parts obviously saved me thousands of dollars vs buying all new appliances. Scott. was thoughtful and conscientious about coming into my home. He wore booties over his shoes and wore a mask the whole time he was in my home. I would definitely recommend them to anyone who needs appliances repaired.
Art Tullock
Jan 07, 2022
Kyle was just at my house and got the job done fast! Other companies would have tried to talk me into replacing the garbage disposal, not Kyle! Did a great job.
Kathy Donovan
Jan 07, 2022
Patrick May did an excellent job, and his diagnostic skills guided the process of opening a clogged sink -- leading to the likelihood that the way the kitchen was plumbed was the culprit.
Lauren G.
Jan 05, 2022
Terrible. They gouge you for money and rarely actually fix anything. I've given them Tens of thousands of dollars in installation and work and have been a protection plan member, and finally I've had enough. Just one week after having to pay for a service call during which nothing was fixed, they have the audacity to tell me they won't service one of the furnaces unless I pay more than I already do every month for their protection plan.

This is after about a month ago someone came out to "fix" the heat, charged a service fee, diagnosed the problem, and then said they wouldn't fix it because they no longer work in attics. What? You installed the device six months ago and now won't service it because suddenly you don't do attics? Aren't you an hvac company? Biggest waste of money. Company should be ashamed of itself. Never again.
Suzanne Otto
Jan 04, 2022
Really Friendly & Knowledgable Guy us Joshua. great Family owned Company that I have referred my Real Estate Clients to for over 10 years
Donna Reid Routt
Dec 30, 2021
John did an awesome job. Was very courteous and explained everything he was doing. Would highly recommend.
Randall Clary
Dec 29, 2021
Dave was really knowledgeable and professional. He objectively explained our options without a bias. Would highly recommend him. The Hoffmann staff were excellent and provided text updates.
Janet Williams
Dec 16, 2021
Their service techs have always been prompt, friendly, knowledgeable and professional. they do a GREAT job and i will continue using them.
Bobby S.
Nov 23, 2021
Just nowNEW I called in for my heater acting wonky this morning. Megan got me all setup and then asked if I wanted to join their membership program. I usually don't, but asked for more info to be emailed to me. WOW! Their membership program is awesome! For a monthly charge, that you can cancel at anytime, the benefits are absolutely ridiculous!

I called her back and get it all set up and paid into it. Well my appointment for tomorrow ended up being able to be made today and then we met Kyle, our service tech! Kyle was equally amazing as the service membership! He came out, put his bottles on ans came in. Confirmed what I had told Megan the issue was, guess what, my issue was somebody messed with the thermostat and had it on HOLD.

We adjusted that, he could have easily sold me a new one, but didn't. He cleaned and did whatever they do to the furnace, and showed me all along the way what he was doing and changed my filter, which they provide with the service agreement, and was out the door and away he went. Today's wonky heater turned out to be not so bad and I gotta thank Megan and Kyle both for that. I'd highly recommend Hoffman Brothers for anything they do at this point!
Robyn N.
Nov 21, 2021
There wasn't any upfront conversations prior the appointment. I'm unsure what you are referring to.
Stacie W.
Sep 30, 2021
When St. Louis was hit with a sever thunder storm back on Thursday August 12, 2021, my area was hit pretty hard. The storm generated gusty winds so intensely strong it toppled trees, caused huge limbs to break off and severed power outages throughout the city for days. The storm caused my neighbor's massive tree limb to fall onto all of my service lines and rip the electrical box off my home.

We contacted Hoffman Brother's as well as a few other electricians. Hoffman hands down displayed the BEST customer service, which profoundly stood out and separated them from their competitors. Hoffman was able to send someone out the following Monday, August 16th to survey the damages. Steven was the technician whom came out. He was timely, polite, informative and patient.

He went in-depth regarding all the services needed in order to restore the power and options available, he was able to quote a price on the spot. He emailed me the details in writing and provided timely follow-ups to additional questions and concerns. Hoffman contacted a few days later with an immediate appointment. Stephen and Ryan came out promptly at 7a.m. on Saturday morning August 21st.

They worked diligently and had the power restored by 11am. Stephen even assisted me with getting the garage door back on track, he went over all the services that were completed and informed of next steps going forward. The professionalism, respectfulness and knowledge Stephen brought to the table with every transaction and encounter was OUTSTANDING!

When I say from the beginning to the very end, the entire process of working with Hoffman Brother's was completed with such ease and comfort. Hoffman Brother's provided outstanding customer service and a responsible price point with extensive coverage. The quality of workmanship provided by Stephen & Ryan, the in-depth conversations, the products and service. Hoffman took on the responsibility of everything.

They contacted Ameren once the work was completed, they came out during the inspection. I would highly recommend Hoffman Brother's and would not hesitate to use them again.
Jesse G.
Jun 04, 2021
After 2 appointments and $95 I am right where I started. I called Hoffman because I have a weird refrigerator and could not find a replacement for the gasket on my freezer. I gave them the product information and the tech showed up without a replacement gasket or replacement freezer door. He, instead, suggested that the problem was that I needed to thaw out the freezer completely.

Of course, this was ill advised and after a second appointment they finally looked up the info that I gave them from the beginning and determined that they could not fix the issue. I was informed that, even though I told them I wanted the gasket replaced, that the $95 was for the technician's time. If Hoffman is paying their techs $95 per hour to hand out quality advice like "thaw out your freezer" then sign me up.

At best, Hoffman was just too lazy to do their research before my appointment. At worse, they knew they couldn't fix my issue and sent a tech to justify charging me $95.
Barbara E.
May 19, 2021
Matt E and I think (I am horrible with names) Danny installed a new HVAC system in my old house a week and a half ago. They did a great job - both super friendly and professional. Matt went through everything at the end, including thermostat function and how to get my rebates. Really great job!
Ashley K.
Mar 30, 2021
This company was great to work with-hands down, 5000 stars. The call center was amazing, as I had to reschedule an appointment last minute. The tech (Cole) came out and assessed the issue, got the parts in within the week, and came back and fixed the problem ASAP. He was very informative on what was replaced and why during both visits. I'm so happy that I know I can rely on HB for quick and friendly service in the future!
Prof X.
Mar 09, 2021
It appears Higher paying jobs get the highest priority, while text updates to residential customers can last until as late as they realize they cant come out. Their Website talks of professionalism and the care they have for customers. Its all marketing bullsh*t. I took off for this appt, lost wages to sit here for nothing. But? I could reschedule.for 5days later. Yall can seriously EffOff. Leaving someone hanging becuz you got hired to fix a main is really just bad business.
Shannon G.
Jan 29, 2021
I had Hoffman do the plumbing in a bathroom renovation. First off I was told this project would take 4 days. From start to finish it was more like 5 weeks because they failed to pull correct permits putting all work to a stop for weeks. They did the new plumbing correctly (I think-nothing has broken yet at least) but installation of every fixture was done incorrectly.

I have had to go in and fix both the stopper in the sink as well as my shower valve, and install a new toilet seat because they cracked the original one which I had bought. Easy fixes but wtf am I paying over $10k for then? Additionally they had a subcontractor come in for portions of construction. He put a material in my shower for waterproofing prior to tiling which was a bright pink color.

Due to his carelessness I now have hot pink splattered permanently all over my brand new tub. My family has used Hoffman before in the past and had great experiences which is why I chose them for this project but I deeply regret it.
Erin S.
Dec 21, 2020
I own 2 4-plex buildings, and my experience with Hoffmann has been lacking, to say the least. We've had a building where the heat suddenly stops working. They've been out 7 different times to address this issue, and we've spent $1000s. It's winter, and I want to make sure my tenants have heat. On the sixth visit, they determined it was a metering issue (an issue for the gas company).

The gas company determined it was a line issue, so I called Hoffmann back. At this point, it was a Friday. They said they could do after-hours service for $250 which I was happy to pay. As soon as the technician arrived, before inspecting, he determined it wouldn't be something he could do because they run a 'skeleton crew' after hours.

His boss also informed him we still owed $250 even though he didn't perform any services. This lack of communication has been incredibly frustrating, and I feel as though they take advantage of people needing heat in the middle of winter.
Chris S.
Oct 27, 2020
Hired an electrician from Hoffman and set an appointment on their first available day over a week out. They don't even give you a time window for service - any time the given day is possible. Got a call at 1pm on my appointment day saying they were too busy and needed to reschedule. If you're not properly staffed to handle a booked appointment then why offer one?

I get that unexpected repairs can take longer than anticipated but giving a client an entire day window should mean that you will be there regardless. I took an entire day off work to be home for the appointment and now a day is wasted.
Anton A.
Jul 22, 2020
Outrageous prices. Replacing the motor (actually just the ECM part that does not require motor removal) under warranty = $400 + $95 for service visit. Poor communication, waited for the service man to come over today, never showed up and didn't even call to inform.
Jamie B.
Jul 07, 2020
I had my annual AC service check and tune up. The Technician Steven M was friendly and knowledgeable. He did not try and sell me new equipment as some techs have done in the past. I appreciated his direct approach and honesty about my AC and furnace. The time will come sooner than later. And when it does I will request Steven for the install.
Peter G.
Mar 05, 2020
These guys are the real adult service. They take your calls, they show up when they say they are going to, they fix things. I have an old house, with lots of system issues to solve. First one, previous owner (PO) put a new fancy boiler in the 100 yo house, and half the radiators don't work. Hoffmann has real boiler pro's on staff and they came out, figured out the problem and got me heat.

The boiler install had to be $35k or $40k, and the company that installed it didn't get it working for the PO, and on a service call, had no idea how to address the problem. Cost some money, needed a new pump, and some diagnostics. But, heat in all the bedrooms is worth it. Next, Adam the electrician came and hooked up 220 power to my garage.

Before it had only 120v. Nice work. Just had them install a new AC system, with a couple Mitsubishi mini-splits in my porches. Looking forward to AC in the summer now. lol You have to pay them, but this is the kind of professional service you hope for. I read other reviews, and people have written, I could buy those parts and do it myself for less?

No joke. Having an experienced professional show up, with a truck full of parts and tools, has to cost money. They charge about the same as every other real service company, and actually get things completed.
Dan D.
Mar 05, 2020
Theses guys show up at my place yesterday cutting open the ceiling in the bathroom for a problem above me. They empty everything in the shower into the bathroom sink, take out the rug and leave replacing nothing. Avoid them if at all possible.
Lauren Z.
Jan 25, 2020
Jake and Gregg came out and installed a new AC and furnace and we couldn't be more pleased with the level of professionalism and service they provided. They were very punctual and very clean. They updated us throughout the process so we understood what was taking place. I would highly recommend them and their team!
Christie T.
Jan 14, 2019
My first experience with Hoffman Brothers was wonderful. My upstairs toilet was leaking through the ceiling down to the basement. I didn't know what the solution was, but I was prepared it to be wildly expensive. Scheduling was a breeze and the workers could not have been more polite. Once they assessed the situation, they provided three options of different price points.

I choose the cheaper option, simply because we plan on renovating the bathroom sooner than later. There was no pressure or scare tactics to choose the more expensive options, which was refreshing. They were nice as can be, made the repair and cleaned up like they were never here. They even left me Hoffman Brothers dog treats for my dog! When choosing someone to work on your home, the trust factor is very important. I wouldn't hesitate to call Hoffman Brothers in the future. I highly recommend them.
Gary S.
Aug 24, 2018
EXTREMELY EXPENSIVE. Needed a gasket and bolts replaced on the tank of a toilet. Parts at home depot cost about $5. He wanted to charge me $400-500 for it. He gave three quotes. Two for replacing the toilet and one for fixing it. The new toilets were about $1000. When I asked how it could cost so much for changing out the gasket and screws, his response was they won't do just that.

They must replace the other pieces in the tank as well (flush valve, etc). At home depot they are about $25. So, either this guy is really slow at doing this work.or their hourly rate is really high. I decided against the repair and paid his trip charge of $75. That's what it cost me to learn not to call Hoffmann. One positive thing, they were able to come out the same day we called. They had a cancellation.
Runner4168
Dec 21, 2009
Hoffmann Brothers Heating & Air Conditioning, Inc. Hoffmann Brothers was outstanding to deal with. They answered all my questions and also told me about how I could make thigns better with adding a system on my furnace to better the air in my home.