Five Star Mechanical

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Rated 3.2 / 5 from 5 reviews
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Five Star Mechanical We are a family-owned business that has been providing quality, innovative HVAC services to the Puget Sound region since 1999. We strive to have long-term partnerships with our customers and we pride ourselves on our integrity, responsiveness, and the superior quality of our service.

Our founder, Gerald L. Ware Sr., had more than 30 years of experience in the HVAC industry when he launched Five Star Mechanical with his family in 1999. The Ware family established Five Star Mechanical with the vision of creating a company that consistently and reliably serves its customers and supports its employees, their families, and the surrounding community.
Highlights and features
  • Commercial HVAC, Maintenance Services, Design Services, Repair Services, Heating Services, Systems & Equipment, Installation Services, Ventilation Services
Associations and certifications
  • Better Business Bureau
Services
Service & Maintenance
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Service & Maintenance We believe in the importance of proactive maintenance of your HVAC system. This approach has been proven to increase energy efficiency, improve system reliability, and extend the life of your equipment. Our team of managers and technicians will design a comprehensive, customized maintenance program that fits your budget.
Construction
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Construction Our knowledgeable, experienced team wants to partner with you in designing and installing a customized HVAC system for your property-no matter how large or small. We can upgrade or replace your equipment to accommodate the unique needs of your tenants and add value to your property.
Energy Conservation
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Energy Conservation Call us today so one of our experts can discuss your opportunities to implement energy-saving improvements. We will explore the options with you and explain the costs and benefits associated with each.
Videos
HVAC Belt Driven Maint
HVAC Belt Driven Maint
Five Star Mechanical demonstrates the importance of preventative maintenance.
EVAP coler spring start up
EVAP coler spring start up
Five Star Mechanical demonstrates a spring start up on an evaporative cooler.
Novar controls overview
Novar controls overview
Five Star Mechanical gives a brief overview on a Novar control system
Electrical room safety tip
Electrical room safety tip
Five Star Mechanical offers an electrical room safety tip
Evap Cooler winterization
Evap Cooler winterization
Five Star Mechanical demonstrates the winterization of an evaporative cooler.
Reviews (5)
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John A.
Jan 07, 2022
I was driving down Pacific Highway in Tacoma this morning and the van with the license plate pictured in the Yelp pictures pulled into a suicide lane, sped down it, almost hit a stopped vehicle going the other way down the suicide lane, and then almost collided with two vehicles as it attempted to merge back into traffic heading into downtown Tacoma. The driver was absolutely reckless and almost collided with three vehicles. Way to represent your company!
Brian S.
Feb 09, 2020
They may know ho to do mechanical but they sure don't know how to drive. No turn signal, brake checking other drivers, maybe the man didn't realize he's driving a company truck with a phone number on the back. Would never do business with such a business.
Jaclyn R.
Jan 08, 2020
Absolutely, hands down, the best refrigeration repair company all around!.I had an issue with a beverage cooler right during the holidays and knew it was touch and go with the cooling of the unit. I called 5 Star and Austin was super friendly and helpful on the phone and totally fit me in to the schedule. It turned out that the driver who was going to come was going to get into overtime and extra holiday hours so he called to let me know and I decided to wait a little longer. 5 Star immediately sent someone right directly after the holiday. OSCAR!.and he was SO efficient, knowledgeable, helpful. UNBELIEVABLE!

I have never encountered a better well run repair company.ever!.Oscar fixed the cooler which is running like a charm now and even helped me remove some refrigeration light bulbs which were giving me trouble!.Thank you 5 Star for making my holiday a bunch LESS STRESSFUL!.and performing such a super job!.I will be using them in the future(HOPEFULLY NOT!) but you never know!.if any other problems with my appliances occurs!
Chris M.
Nov 27, 2019
As a landlord and real estate investor it's great to find a dependable contractor. 5 Star Mechanical was despatched as HVAC repair from my home warranty company. They were professional, very responsive and understanding of my needs. They were able to work with the warranty company to get the parts expedited needed to repair my furnace the next day. I'll use 5 Star Mechanical again for service and repair of my personal and investment properties.
Myka P.
Nov 25, 2015
Excellent customer service and quality! Our office has used the same company for years and when they stopped doing commercial buildings we were referred to another company who had shady business policies. Instead we called 5 star Mechanical and I am so impressed with their level of customer service, from the receptionist who answered the phone to the service tech who came and reprogrammed and thoroughly texted out heating system. We will be repeat customers! Thanks!