Anderson Air

Anderson Air is great. They helped me out a lot. Tom is a nice honest guy and he really knows his stuff. I highly recommend them for your AC services.

Love this company reliable and honest you can count on them for the job to get done would recommend them fir sure

I have been with Anderson since the 70's when my husband was house bound and our AC went out during a Vegas heat wave. They are always prompt, efficient, and friendly.

TO THE FOLKS GIVING US A BAD REVIEW, WE HAVE NO RECORD OF YOU ON FILE IN OUR CUSTOMER BASE, IF YOU COULD GIVE US A CALL AT OUR OFFICE TO MAKE SURE THE REVIEW YOU ARE LEAVING IS FOR OUR COMPANY BASED HERE IN LAS VEGAS, NEVADA

Dishonest company. The technician that came to my house tried to sell me a new compressor motor for "cash" that he just happened to have in his van. When I called the company to ask if that's how their technicians operated the basically called me a liar. I called a different company and they tested the motor and it was just fine. BEWARE of this company!

Beware of this company! I had them come out and check my a/c because it wasn't blowing cold air. They replaced a motor and some other expensive parts.cost me over $1000. The next month the same problem occurred. They basically wouldn't stand by their work and refused to fix OR refund my money. Said I could take them to small claims court. I will do just that.

I have been with Anderson Air for more than 10 years; and have always been treated well. Within the past 10 days I replaced my furnace and air conditioning unit. I called Tom and received a fair estimate; and both units were replaced in one day. The technicians were courteous; very efficient; and answered any questions or concerns I expressed. They cleaned my furnace area and yard as they worked; so I had nothing to clean up. I am very pleased to recommend this company to others.

I have been a customer of Anderson Air for 9 years. They replaced my unit at a former house during the hottest days in August. They were quick as they understood going without AC in the summer is not an option. At my current house they have worked on my units a couple of times. Every tech they've sent has been very friendly and thorough, taking the time to explain the problem. Shauna, who answers the phone, is always very kind and helpful. I was referred by a friend and I have since referred several friends.

Anderson Air is amazing! My AC went out today and I called them at near their closing time. They sent a tech within an hour and he fixed our unit within 20 minutes. He was clean and professional. Their pricing is very competitive. The lady who answered the phone, Renee, was super sweet and set everything up right away. She truy treated me like I was her only customer and that my problem was hers to handle.

I have been a customer of theirs for over 16 years and trust no-one else in town. They NEVER up-sell anything, service or products. They are family owned and operated. They are honest and dependable. If you want to have an AC company that will treat you like family, this is it. Thank you Anderson Air for awesome service!

Do not use this company. First, he sent a technician to service my AC unit, charged $200+ and left. The unit worked for about a month and it went bad again. He assured me he would waive the second visit minimum, that he had already charged the first time. I wasn't very happy with them, but I was willing to give them a second chance (plus, no $60).

It learned later that he was soooo busy, he decided he wasn't going to loose the sale and sent his totally incompetent, ignorant, very young nephew. He pretended he was working (with uncle on the phone directing him) and left after an hour with very specific instructions of what to do until uncle could come, 5 days later. Instructions: every time we needed to use the shower, go ahead and turn the valves for the water heater this way and that way. (I'm paraphrasing).

I assumed he knew more than me so that's what we did. The unit continued to work for two days, overflowing with water. I had containers around and inside the unit trying to catch all the water to save my wood floors. three days into the waiting, the unit stopped working completely. It was a Sunday. I left the company an emergency voice mail. He didn't respond until Monday at noon.

By then, I had already called someone else, Hi Lo (extraordinary service, very knowledgeable tech/owner who figured out what was wrong after checking everything for 15 minutes and charged A LOT less than those Anderson nightmare people). By the time the Anderson persons called me at noon, my A/C was working, Hi Lo had figured out my heating part of the unit was kaputt, but I A/C could work for some time.

Hi Lo said use the cold during the summer, use space heaters when it gets cold until you are ready to replace the unit. Simple diagnostic. Haven't had any problems in more than a year. The Anderson nightmare had the nerve to send me a bill for $60 (not keeping his word). I was going to go after him like there was no tomorrow. A wise person looked at the written instructions the nephew had left me (on their letterhead and everything) and after a big laugh he asked: "and you followed his instructions?

I have a masters degree in finance and know nothing about AC, but even I can tell you this is unbelievable stupid." Then he said: "All you have to do is make a copy of the nephew's instructions and send it to the Anderson company, and ask for a detail of the services he is charging $60 for. I bet you he is going to be so ashamed when he reads it that you'll never hear back from him." As expected, I didn't hear back from him.

My assessment of this company is: Very unreliable, untruthful, money-hungry company. Their eye is ONLY on the money and are not concerned about doing a good job and growing the prestige of the company. I understand the original founder was a good man, with great work ethics. Unfortunately, that is long gone. How sad it is to destroy an ancestor's hard work and reputation. DO NOT CALL THIS PEOPLE!

Not sure about there service but one of their vehicles almost hit me on the freeway, it run into me I was lucky there was no other cars next to me or else I would of hit them too. The Van has a sticker on the back that says "How am i driving?" i called that number to report it, the lady that answer the phone didn't even care. I just hope they say something to this guy, his driving is horrible. I had my 3 year old daughter in the truck with me, it sure was scary. vehicle # 10 license # 203-YNT

Always great service. My family has been using Anderson Air for decades. Completely happy. Thanks Everyone.

First off they worked on the wrong air conditioner(the one that worked). Replaced the fan and charged quite a bit. He worked fairly unsafe standing on the handle of my ladder which I was even cautious about him doing. After the service of him working on the wrong air conditioner he said he might even have to charge us more for a wire. Honestly it was a horrible experience and am still calling different companies to fix the other air conditioner which he told me had to be replaced.

I wouldn't of had a problem if he just worked on the right air conditioner in the first place then blame me for it. Update: I had a second air company come out. The tech for Anderson air left loose wires on the air conditioner which sparked. The fan that he replaced(on the wrong air conditioner) was quoted at $200 less by the other company. All in all I would have to say avoid this company at all costs.

Had service today, although the man seemed nice enough, he quoted me 450.00. When it came time to pay, he said it was 565.00 because he decided to add another pound of freon. He did not ask me, just did it and charged me for it. The best part was, oh by the way, it probably won't fix the problem. So I paid 565.00 for Nothing!! Anyone who sees this needs to immediately reconsider a different company.

I realize we are at the mercy of the AC companies right now but word of mouth and social media can do some damage and I will do my part to save another homeowner from being ripped off like I did!!!

Look no further for ac repair. This is a great small business run by the owner with a professional, efficient team. Our air went out right when it starts to get too hot here. With three small pets and a 3 year old, we needed it fixed ASAP. After having a few other companies come out, Tom (the owner) agreed with replacing the unit as an option, but he recommended a fast, cheap fix to try first.

When that didn't work, he tried to find us another pre-owned unit to save us money! His estimate of a brand new unit with warranty was so fair we just went with that option. He reserved a crane and crew to come out the next day! They get things done, and they do it well. The crew who installed were just as efficient and professional. I am beyond impressed with Tom and his business. Customer service is rarely a focus for businesses anymore, they make it a priority. We even got a follow up call to make sure we were enjoying it!

Incredibly honest and helpful company! My air conditioner just quit. Had one company come out on a friend's recommendation. They told me the compressor was shot and I needed a new one: cost $3400.00. Called Anderson Air, talked at length with the owner Tom, whose father started the company in 1976. We discussed all possible options and I requested a service rep. come out to investigate my problem. Turns out it WAS NOT the compressor at all but a "run cap" which needed replacement. Total cost of repair was $215.00!